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Real Reviews from VERIFIED CUSTOMERS
Rita X. VERIFIED CUSTOMER
Vehicle Make : Toyota
Love this collision center, my car looks brand new again! Great customer service and appreciated the efforts to keep me updated on repair status.
10/15/2018
**** P. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Completely satisfied. Ernesto Gonzalez is an asset to Auto Nation He cannot do enough for you and as I’m British I am proud to say that he is a gentleman.
10/4/2018
Lena L. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
William and Nathan had done a great jobs. They are a best team. I am very appreciated that they were very caring, efficient and made me feel I can trust them. I am very happy to get my car back in good condition.
9/29/2018
Christina M. VERIFIED CUSTOMER
Vehicle Make : BMW
Great job on my car. Sarah Holloway and Jerry Chavez were great to work with.
9/29/2018
Laura L. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
AutoNation went above and beyond in organizing my repair service. I cannot thank you enough for the beautiful repair work done and for working with another repair shop (Wardell's) and Steven's Creek Mercedes.
9/26/2018
Velma S. VERIFIED CUSTOMER
Vehicle Make : Honda
Great service great job done
9/19/2018
Aravidan S. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Communication was very good. Delivered the car on the promised time. Hassle free delivery
9/17/2018
Ruth S. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Appreciate David keeping me informed throughout the process.
9/14/2018
Whitney D. VERIFIED CUSTOMER
Vehicle Make : Honda
Mr. David Pak went above and beyond for my family and I. He assured us that they would put our car back to normal and try to do it ASAP. Erica Moniz was our contact at the San Jose office and was absolutely professional and timely on getting back to me with the progress reports. The work was done in a timely fashion and the craftsmanship is excellent. I was assured of my life time warranty by Mr. Pak and I felt well taken care of. Feeling well taken care of nowadays is far and few inbetween, so I was very thankful. Thank you all. Blessings.
9/14/2018
Angie L. VERIFIED CUSTOMER
Vehicle Make : Maserati
Nathan is very good. We are so happy with him.
9/14/2018
Bimal J. VERIFIED CUSTOMER
Vehicle Make : Honda
David Pak is fantastic, has complete knowledge on handling collision claims. He provided highest degree of service.
9/12/2018
Ann K. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Very pleased with the job. Looks like a new car.
9/6/2018
Bing S. VERIFIED CUSTOMER
Vehicle Make : BMW
I'm very satisfied with my recent repair experience with AutoNation, especially the services that was provided by my estimator Erica Moniz. She is very kind and helpful, and always provides me the updates regarding my case in time.
9/5/2018
James G. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Erica is an excellent customer representative and should be given a substantial raise forthwith.
8/21/2018
Hiroto K. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
I’m really satisfied with your services and support. I was not worried about anything while putting out my car for repair. Thank you David and Sarah! Yukiko
8/18/2018
Maria S. VERIFIED CUSTOMER
Vehicle Make : Vehicle
I am very impressed and satisfied with the service and will definitely recommend this place to others.
8/17/2018
Alex U. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Thank you**** and team.
8/15/2018
Patricia B. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
When a new car gets smashed you want it looking as best as it can. I really appreciated. David‘s attention to detail, ensuring that everything was perfect before handing it back to me it’s great to get my car back!
8/12/2018
Andrii C. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Thank you so much for very good experience. I stayed updated and your team always answered all of my questions. Kind Regards, Andrew
8/10/2018
Su K. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
A door was replaced but it was not functionala door not open from inside. Door doesn’t locked. I asked to make an appointment for the after-service but they never make any appointment, just come walk-in druing weekday morning only which are also my work hours, i will have to my work off. I told this situation and schdule the service after 5pm or weekend but they never answered.
8/9/2018