The text updates are excellent! Great updates on progress and very friendly staff. I felt like my car was in great hands and treated with care. Melinda was very freindly and kept me informed along the way. Thank you for a job very well done.
2/22/2017
Stacey M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Melinda was great to work with. She communicated well and kept me up to date on what was going on. She made a difficult situation easier. Thank you!!
2/20/2017
Justin P. VERIFIED CUSTOMER
Vehicle Make : Buick
The repair work looks to be of high quality, my car seems to be in as good or better condition than it was before my accident. I appreciate that Auto Nation (and Ted Kieffer) decided to keep my car a few extra days to make sure they fixed everything that needed fixed and didn't send me on my way just because everything was within specs.
2/15/2017
Debria G. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Text messages are confusing. When you get personal and computer generated.
Need to be more clear. I would suggest
Use one or the other.
2/14/2017
Jason J. VERIFIED CUSTOMER
Vehicle Make : Ford
Had a great experience. Text message updates were convenient and my car looks fantastic. Ted Kieffer went above and beyond.
2/10/2017
Andrea C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Fast and easy. The people I spoke to were friendly and thorough about what was going on with my car. Thanks!
2/2/2017
Sandra K. VERIFIED CUSTOMER
Vehicle Make : Ford
My car was totalled. I shouldn't be getting this but no big deal.
2/1/2017
Heather W. VERIFIED CUSTOMER
Vehicle Make : Mercury
Great experience. You guys made everything easy and stress free. Thank you so much!
1/26/2017
Dwayne S. VERIFIED CUSTOMER
Vehicle Make : Mercury
From the body shop to the mechanical service shop, top notch! Earned my trust & future business for certain!
1/25/2017
Nathaniel S. VERIFIED CUSTOMER
Vehicle Make : Mazda
My experience was fantastic! Ted Kieffer, collision estimator, treated me with a respect and displayed a friendly attitude and demeanor. He represents your company well. He immediately set my mind at ease by assuring me the damage to my car would be treated promptly and professionally. When I returned a few days later and observed my vehicle, I was immediately satisfied with the workmanship. Ted provided me updates throughout the process, giving assurance my car was a priority. I appreciate the promptness, attention to detail, and easiness of the process. Thank you!
1/24/2017
Jeff G. VERIFIED CUSTOMER
Vehicle Make : Ford
Very professional & helpful.
Thank you for your service!
Jeff G
1/19/2017
Tomi F. VERIFIED CUSTOMER
Vehicle Make : Ford
Keeping me always posted on my cars progress. I appreciate your kindness too
1/6/2017
Holly G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very happy with service they did a excellent job
12/30/2016
Jennifer N. VERIFIED CUSTOMER
Vehicle Make : Honda
Melinda is absolutely awesome.
I can't thank mark and her enough for how wonderful they are.
Happy holidays
12/24/2016
Barbara B. VERIFIED CUSTOMER
Vehicle Make : Ford
We were extremely satisfied with the care and service for our car repair-everyone was professional and friendly-the repair work was to our complete satisfaction-and they not only washed the car but cleaned the inside including the car mats which were in much need due to the snow and salt:) Thanks again!
12/22/2016
Kim M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
My right hand tail light was left unplugged had no turn signal and only half of a tail light but I got it plugged in and OK now
12/21/2016
Ronald W. VERIFIED CUSTOMER
Vehicle Make : Ford
Really like the text updates. Everyone was very helpful in accommodating us. We are dealing with some serious health issues and Melinda did a lot to help us with the rental, etc.. thanks again. There was also an issue with parts that Melinda was able to rectify, much to my delight. Thanks to all involved.
12/17/2016
Leo S. VERIFIED CUSTOMER
Vehicle Make : GMC
Ted was very helpful in explaining what was wrong and what needed to be done. He also kept in touch with us as things progressed. Unless something unknown appears, a job well done.
12/17/2016
Gerald C. VERIFIED CUSTOMER
Vehicle Make : Ford
Every thing went smooth
12/11/2016
Chelsi M. VERIFIED CUSTOMER
Vehicle Make : Ford
Communication was lacking. My car was finished more than two weeks after the completion date was promised there are still problems on my car that I'm noticing as time goes on