The repair to my Ford Escape was expeditious and well done. Excellent, in a word.
Thanks.
5/8/2017
Lynne B. VERIFIED CUSTOMER
Vehicle Make : Ford
My car came in for a minor repair on Tues. April 25. I was told it would be ready on Thurs. When I called Thurs, they said it owuld be available on Fri. I got no call on Friday. I called on Saturday and the Collision Center was closed (although everything else at AutoNation Ford was open). I had to cancel attendance at an event because I needed my car (a hatchback). I called on Mon. May **** and it took more than 8 minutes for the service man to admit that my car was still not ready and would not be ready until Tues. I called back that afternoon and talked to the manager - who apologized. On Tuesday I was waiting for a call -- nothing. I called around 2pm. My car woud be ready by 3pm. I went at 3pm. I got a lot of attitude from a cashier who wanted me to sign a form that said I would be responsible for the bill (which was to be paid by an insurance company for the person who hit my car). During the entire week, I was ignored and disrespected by your employees. My car is fine. I'm happy with that. I'm not happy with how i was treated.
5/6/2017
Loren H. VERIFIED CUSTOMER
Vehicle Make : Ford
All went extremely smoothly. I changed the appointment date twice, once within 24 hours, due to unforeseen circumstances, and Lisa graciously accommodated me. The repair itself was done well in a timely fashion. Who can ask more?
4/15/2017
Marlene A. VERIFIED CUSTOMER
Vehicle Make : Ford
We were pleased to see that our Explorer turned out to look brand new. Your team did a great job, helpful and easy to work with.
4/1/2017
Mike C. VERIFIED CUSTOMER
Vehicle Make : Ford
Dashboard control panel is now scratched in 2 separate places.
Appears someone tried cleaning it with an abrasive substance?
3/30/2017
Leonard F. VERIFIED CUSTOMER
Vehicle Make : Ford
John in the body shop did a great job very pleased
3/28/2017
Tim S. VERIFIED CUSTOMER
Vehicle Make : Ford
Loved how they vacuumed and washed my car afterwards!
2/22/2017
Peter R. VERIFIED CUSTOMER
Vehicle Make : Ford
Very good service, repair looks perfect, detail job is awesome!
2/5/2017
Kristin H. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great experience, process was very easy and convenient. The Auto Nation Team did a great job.
2/3/2017
Pamela S. VERIFIED CUSTOMER
Vehicle Make : Ford
They did and excellent job. Very happy.
2/3/2017
Gary R. VERIFIED CUSTOMER
Vehicle Make : Nissan
Friendliest and most informative staff ever
2/2/2017
Dan O. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent job and done quickly, thank you
1/29/2017
Dan G. VERIFIED CUSTOMER
Vehicle Make : Ford
Car looks great, you did a wonderfull job on it
1/16/2017
**** C. VERIFIED CUSTOMER
Vehicle Make : Ford
Took me in right away and did an excellent job. Thanks.
1/11/2017
Elias . VERIFIED CUSTOMER
Vehicle Make : Hyundai
You guys are amazing and helpful!
1/8/2017
Carrie S. VERIFIED CUSTOMER
Vehicle Make : Ford
Great job to everyone on the team. ????????
12/29/2016
Rodney G. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great workmanship on the repair...
12/24/2016
Kathryn T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
none
12/19/2016
Barbara B. VERIFIED CUSTOMER
Vehicle Make : Kia
Car looks great repairs done well and car ready with interior and exterior looking like new. Everyone was extremely helpful would highly recommend.