Great service. Completed on time. Great communication to keep me informed of the progress.
10/18/2016
Richard W. VERIFIED CUSTOMER
Vehicle Make : Ford
Great experience
10/6/2016
Stephen B. VERIFIED CUSTOMER
Vehicle Make : Ford
All is well. I'm happy with everything. My car did break down right after I got it but everyone was so helpful in getting ime taken care of. Everyone is awesome over there I could not ask for better service. I'm am 100% completely satisfied.
10/4/2016
Mary Ann. VERIFIED CUSTOMER
Vehicle Make : Ford
Very pleased with our service rep.
9/29/2016
Carlos H. VERIFIED CUSTOMER
Vehicle Make : Ford
The professionalism by the staff was excellent, Victor keep me informed throughout the entire process.
9/29/2016
Mary M. VERIFIED CUSTOMER
Vehicle Make : Nissan
John was very helpful and kept me informed through the whole process. I appreciate good customer service.
9/28/2016
James I. VERIFIED CUSTOMER
Vehicle Make : Ford
The entire staff did an excellent job. I'm very pleased with the whole experience. Thanks for a job well done!
9/25/2016
Martha A. VERIFIED CUSTOMER
Vehicle Make : Ford
The repairs were completed in a timely manner and the staff was very helpful. Only wished my Advantage card was included in body repair.
9/24/2016
Elmor M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good.
9/23/2016
Christie D. VERIFIED CUSTOMER
Vehicle Make : Ford
The service was great! Everyone was super nice! Victor did an awesome job!
9/17/2016
Joselyn A. VERIFIED CUSTOMER
Vehicle Make : Nissan
I will have to take my car back since not everything was complete
9/16/2016
Erik R. VERIFIED CUSTOMER
Vehicle Make : Ford
THanks to Chris for displaying professionalism and courtesy. As well as a timely turn around and quality work. I will be a returning customer.
er
9/14/2016
Steven A. VERIFIED CUSTOMER
Vehicle Make : Nissan
The work came out perfect, that was most important. I really appreciated be texted on the progress of the repair work. It was a nice touch that I could leave the rental car at this location.
9/12/2016
Maged I. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thanks Victor Arevalo in Auto Nation Ford - Katy for his support and excellent customer service
9/5/2016
Timothy C. VERIFIED CUSTOMER
Vehicle Make : Ford
In and out in a hurry!
9/4/2016
Erin K. VERIFIED CUSTOMER
Vehicle Make : Ford
Completed early!! Thank you!
9/3/2016
Susan P. VERIFIED CUSTOMER
Vehicle Make : Ford
Loved the attention and communication from Christina and her team, they are spot on. After I got into the car to leave my power mirrors were all aimed really low; I adjusted the rearview mirror , then the left side but when I went to adjust the right side mirror it wouldn't go upward! So I turned around and Christina Came right out, she worked with it but it's not working right. I know it wasn't damaged in the accident but I also know it was fine prior to bringing it in; I feel that who ever adjusted it screwed it up. Also the small window hatch at the rear has difficulty closing, Christina worked with it but could be an on going issue, she said that I could let her know. Christina is awesome but not happy with the tech that screwed my mirror up!
9/1/2016
Olga D. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you very much for such an outstanding job.
We take really good care of our cars and is a pleasure
to have our car in nice condition again.
Regards
8/30/2016
Lori D. VERIFIED CUSTOMER
Vehicle Make : Nissan
I had to call to check on the completion date of August 18. I did not hear anything unless I called. After I called my State Farm agent, service got better. When I picked it up, the outside had been detailed and looked great. However, nothing was done to the inside. There were greasy fingerprints in door frames, carpets and seats. I had to spend money to get the inside cleaned up.
8/28/2016
Pamela V. VERIFIED CUSTOMER
Vehicle Make : Ford
I truly appreciate being kept apprised of the work schedule on my truck and having it completed on time.Also, Mr. Milnes was extremely courteous and patient in answering my numerous questions.