Roy was amazing!! Very attentive and proactive to all my needs. Made the whole experience swift and easy!! Kept me well informed and all around friendly. I personally work in healthcare and we look for people that have his personality to handle our patients!
3/13/2019
Carmelita D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job and great service!
3/12/2019
David P. VERIFIED CUSTOMER
Vehicle Make : Honda
Exceptional service and super quick turn around. What's not to like? Thanks!
2/12/2019
Jennifer G. VERIFIED CUSTOMER
Vehicle Make : Lexus
The entire process ran like a well oiled machine. Roy and Amanda were courteous, professional, and friendly. When I arrived every thing was ready to go. I went before work so I planned accordingly and they were so proficient that I was at work 30 minutes early. They kept me updated every step of the way and the work was completed quickly and my car looks great. Roy even agreed to wait for me in case I didn’t get there before closing. A big thank you to Amanda and Roy and the rest of the crew at Ellis and Salazar for an amazing job well done.
2/9/2019
Cynthia D. VERIFIED CUSTOMER
Vehicle Make : Honda
First class all the way. Thanks so much for a job well done.
2/1/2019
Justin K. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Many thanks for completing the work so quickly, everyone who I met was very courteous and professional.
1/24/2019
Maria C. VERIFIED CUSTOMER
Vehicle Make : Acura
Anthony was amazing as usual. We’ve worked with him in the past and his level of service, knowledge and professionalism had not changed after all the years. Thank you for a wonderful experience.
1/18/2019
Kourosh H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Fantastic and quality customer service by all especially Anthony
1/11/2019
Jessica S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Ms Debi in the front was great. She was ver professional and helpful, efficient and on-the-****. I would go back there just for her. She is wonderful and a great , stellar person that adds so, so much to the professionalism and good customer service of Ellis and Salazar.
1/10/2019
Carla L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Always great service!
12/27/2018
Daniel C. VERIFIED CUSTOMER
Vehicle Make : Cadillac
The lady at the desk could not have been nicer or more helpful. All personnel that I dealt with were friendly and very courteous, The appearance of the repair was good. THE COMPLAINT: The driver's door was NOT REASSEMBLED CORRECTLY. IT RATTLES INSIDE, WHERE IT NEVER DID BEFORE. Now I have to be inconvenienced to take the car back and get this corrected. SECOND COMPLAINT: Lower edge plastic trim on driver's side is not properly attached.
12/22/2018
Melanie F. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I am very happy with the work done on my car! Also the kindness & professionalisms. Definitely a well run , quality business , Thank you !
12/21/2018
Cynthia T. VERIFIED CUSTOMER
Vehicle Make : Buick
Very fast service. Great job!
12/6/2018
Andrea M. VERIFIED CUSTOMER
Vehicle Make : Kia
Ellis and Salazar did an excellent job I am very satisfied with the job that was done to my car and I appreciate that I was kept informed about my car the whole time. Thank you very much
12/1/2018
Clint C. VERIFIED CUSTOMER
Vehicle Make : Vehicle
Repair done extremely timely!!
11/17/2018
Elizabeth S. VERIFIED CUSTOMER
Vehicle Make : Acura
Props to Mike for getting my parts price matched from dealer. He kept me up to date on the process and was vet courteous. I'd also like to thank the front desk for calling enterprise for me and going above and beyond. You all are great. Thank you.
11/10/2018
Webber Construction. VERIFIED CUSTOMER
Vehicle Make : Ford
fast service, excellent costumer service and also good communication by email for let know about the status of the vehicle
11/5/2018
Dale W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent service. Fast turnaround. Great repair work. And reasonable fee. And thanks for the courtesy shuttle rides. Dale in south Austin
10/24/2018
James G. VERIFIED CUSTOMER
Vehicle Make : Ford
Everyone was very curtious and professional. The work looks really nice.We are always very satisfied with every aspect of the job. Thank you!
10/24/2018
Robert T. VERIFIED CUSTOMER
Vehicle Make : Pontiac
Exceptional customer service from Mike who kept me apprised of the progress on my car's repair progress.