It was convent having everything all in one spot. In the future I would ask a person who is getting a rental if they are looking to buy a ford. I am in the market for a new car and would of loved to test drive a new ford from Kenny Ross.
4/28/2016
June A. VERIFIED CUSTOMER
Vehicle Make : Mercury
Repairs were so quick! And the car looks fantastic. Jason was super. The whole team was great. My car was cleaned even which surprised me. I greatly appreciated everything done for me. Hopefully I will never have another car accident but if I do I know I will receive great service and quality repairs.
4/17/2016
Amanda F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job team! My SUV looks like new. The process was easy and you kept me informed along the way. And nice touch with the cleaning too! It certainly needed it!!
4/16/2016
Charles P. VERIFIED CUSTOMER
Vehicle Make : Ford
I believe that more was done than I had expected. I will remember this the next time I need service or in the market for another vehicle.
thank you
3/13/2016
Joe P. VERIFIED CUSTOMER
Vehicle Make : Ford
I brought my car in to have the driver side mirror repaired and the mechanics broke the emergency brake in the process.
2/27/2016
August S. VERIFIED CUSTOMER
Vehicle Make : Ford
When I got rental vehicle enterprise guy said it had ****/4 tank but he marked it as ****/8 tank well I ran out of gas I brought it back with ****/2 tank other than that I had a good experience with Kenney Ross Ford I was treated well and repair looks good
2/13/2016
Meghan C. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great customer service and was in and out dropping off my car as well as picking it up. Very polite and knowledgable team members. Loved the texting updates. Car looks great. Very pleased overall. Thank you!
1/15/2016
Hillary R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Extremely friendly and helpful
12/19/2015
Carla M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
My vehicle was damaged when I was rear-ended by a driver who was most likely texting. I was going to have my car repaired at #**** **** Collision because I purchased my car at #**** ****. When they told me it could not be repaired until the week of 12/28 or ****/4, I was so upset. My Mom is seriously ill and will most likely need surgery on 12/21 or 12/22. I really did not want to use a rental car. I explained this to Sean Dockman and Jeff Faix on 12/14. They were both very professional and helpful (as was the woman I spoke with first in the front office--sorry I forgot her name). Sean and Jeff assured me of the excellent work done there and said my car should be ready for pick up by 12/18. My car was repaired and ready for pick up on 12/17. It only took three days and my car looks great. I am extremely grateful. Thank you very much for your excellent service. MERRY CHRISTMAS!
12/18/2015
Diego M. VERIFIED CUSTOMER
Vehicle Make : Subaru
Quick and well done.
12/18/2015
Dana L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thanks!
10/29/2015
Eric S. VERIFIED CUSTOMER
Vehicle Make : Honda
The work was well done and on time. Thanks.
10/15/2015
Susan S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great
9/30/2015
Donna H. VERIFIED CUSTOMER
Vehicle Make : Dodge
I would recommend everyone to Ford for their car repairs
9/10/2015
John M. VERIFIED CUSTOMER
Vehicle Make : Honda
You did not correct my phone number from my wife's number of ****-****-xxxx to MY phone number of ****-****-xxxx. Other than that, all was great.
9/5/2015
Keith V. VERIFIED CUSTOMER
Vehicle Make : Scion
Did not recieve an invoice of what was repaired nor did I recieve a reciept. Plus there was some sort of black sealant on the trunk lid which I had to use bug and tar remover to get it off.
8/15/2015
Brandi R. VERIFIED CUSTOMER
Vehicle Make : Kia
Thank you. I'm really weary of anyone touching my car bc of past experiences, but I was happy to see my car whole again and the constant communication helped a lot to calm my nerves.
7/15/2015
Carrie N. VERIFIED CUSTOMER
Vehicle Make : Toyota
The gentleman I was working with was very nice and helpful. The repair work looks great too.