I was the victim in an accident. The drivers insurance company was horrible and I am definitely making a complaint against them, however, Betty at Heritage Collision was amazing and she made the experience for bearable for me. ***** 5 Stars for Betty.
4/27/2018
Emmanual K. VERIFIED CUSTOMER
Vehicle Make : Toyota
The time taken a small painting job, a bit too long
4/8/2018
Karen J. VERIFIED CUSTOMER
Vehicle Make : Toyota
They call me to say my car was ready but it wasn,t.my car had more work to be done,plus my car had not been inspected by collison center appraiser.
3/18/2018
Paulo M. VERIFIED CUSTOMER
Vehicle Make : Dodge
The car "detail" was really not worth it. If your going to detail a car, detail a car. The rims still had brake dust...
3/15/2018
Jacqueline K. VERIFIED CUSTOMER
Vehicle Make : Toyota
They answered all my questions and were very helpful.
3/13/2018
Shila K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone is awesome they’re really nice and helpful specially I would like to give a big thank my supervisor Ms Betty I have to words to describe her she is very kind and helpful I hope I spell her name correct
3/9/2018
Marc D. VERIFIED CUSTOMER
Vehicle Make : BMW
Took way too long
3/9/2018
David &. VERIFIED CUSTOMER
Vehicle Make : Toyota
Tammi **** was wonderful to work with. She kept me up to date on the progress of my repair. She made sure that all of the work was done completely and correctly, even when the insurance appraiser gave her a hard time. The vehicle looks great! And the work was completed in a reasonable amount of time. The team delivered as promised and I am very pleased.
2/26/2018
Edward R. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was told that I should expect that it would take 3 weeks to complete the repairs, and they took exactly three weeks! VERY satisfied with the workmanship . I also appreciated the regular updates on the progress. Honestly,
I could not have been more pleased. Thank you!
2/25/2018
Alma B. VERIFIED CUSTOMER
Vehicle Make : Toyota
The staff members were friendly,helpful and ready to answer any questions.
2/24/2018
Louise H. VERIFIED CUSTOMER
Vehicle Make : BMW
Thank you for completing the work timely. Also the office staff in the Silver Spring office is very nice and professional
2/23/2018
Alan R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent experience , kept me in touch at all times!
2/20/2018
Danielle N. VERIFIED CUSTOMER
Vehicle Make : BMW
Excellent work and excellent customer service!
2/14/2018
Irene L. VERIFIED CUSTOMER
Vehicle Make : BMW
Very easy to deal with, very good work and helpful, friendly staff.
2/13/2018
Artia B. VERIFIED CUSTOMER
Vehicle Make : BMW
I got Electrical problems now and that’s not what I bring it up there for
2/8/2018
Joi P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Teresa was great. She kept me informed via phone and text.
2/2/2018
Sheila R. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
The staff was extraordinarily helpful. And the repair itself was a masterpiece.Shoutout to Betty and Bill.
2/1/2018
Jee C. VERIFIED CUSTOMER
Vehicle Make : BMW
Heritage Collision team was fantastic, authentic and professional. Teresa, thank you for your works. You guys are truly best.