Always very detailed about service getting done. Provides excellent customer service I highly recommends John Harris to anyone needs service
12/31/2019
SONDRA J. VERIFIED CUSTOMER
Vehicle Make : HONDA
I personally haven’t needed a lot of vehicle body repair. Hearing from other family & friends that have been in the need, I have never heard of their vehicle repairs completed days ahead of schedule along with the work looking excellent to the eye.
I’m posting this the same day I picked up my car, so I’m hoping there won’t be any issues with the repairs in the future. Thank You John Harris!!!
12/28/2019
Ashley L. VERIFIED CUSTOMER
Vehicle Make : HONDA
Good customer service and great work
12/27/2019
MARY M. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
I was very pleased with my service! Everyone was courteous and worked quickly to get everything started and completed. I was in and out on a very timely manner. I would recommend your body shop to everyone!
12/25/2019
Jeremy R. VERIFIED CUSTOMER
Vehicle Make : HONDA
Great job, everything seems to be working great. I was kept fully updated on the process and felt they completed everything in very timely manner. Would recommend highly.
12/25/2019
LATISHA J. VERIFIED CUSTOMER
Vehicle Make : NISSAN
My vehicle was completed on time and cleaned when I received it back. I will definitely recommend this body shop to my friends and family.
12/21/2019
JAMES L. VERIFIED CUSTOMER
Vehicle Make : LEXUS
The quality of the work was exceptional, as was the customer service. It’s so nice to be able take the car to one place and get all of the work (paint and clear bra). In one location.
12/21/2019
ANDRE E. VERIFIED CUSTOMER
Vehicle Make : LEXUS
This was my first time using JH Body Shop. The repair work was good; however, there was a malfunction done to my front passenger door lock. We concerns me is how no one noticed the loud clicking sound coming from the lock. When my LEXUS RX is placed in Drive, all four locks automatically lock. When I was preparing to leave the property and placed car in Drive, the malfunctioning lock was loud and obvious. Whomever moved my car from the repair bay to parking area, heard the sound. This should’ve been repaired by JH before I arrived to pick up car. Second concern is I expected an inspection before JH asked me to sign paperwork. I only received my keys AFTER I signed paperwork which is bad business practice. Customer and JH representative should jointly inspect repair with car key to identify any abnormalities before paperwork is introduced. If so, I would’ve noticed my lock issue and delayed signing paperwork until I was satisfied. JH did promptly repair the lock once I bought to their attention. They were polite and responsive but I had to wait for the repair which caused an appointment delay. Thank you.
12/20/2019
ESSENCE P. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Great job
12/19/2019
JESSICA M. VERIFIED CUSTOMER
Vehicle Make : HONDA
Great job on the repairs and completed a day earlier than expected.
12/18/2019
HALEY D. VERIFIED CUSTOMER
Vehicle Make : HONDA
I would like to speak with Nate as soon as possible. Please call me at 238-2947.
12/18/2019
Angelain G. VERIFIED CUSTOMER
Vehicle Make : BMW
ver good experience
12/17/2019
GINNY V. VERIFIED CUSTOMER
Vehicle Make : NISSAN
The work was finished very quickly and they did an excellent job. Everybody there was very helpful and very friendly! Would definitely recommend John Harris to anybody.
12/16/2019
KEARSE A. VERIFIED CUSTOMER
Vehicle Make : JEEP
Everything was well taken care of and clean. Staff was friendly and welcoming.
12/12/2019
Freddie M. VERIFIED CUSTOMER
Vehicle Make : VOLKSWAGEN
The completion date change from 5 Dec to 10 Dec which I could understand but on the date scheduled for pick up i called the body shop because i never received updates status and i was informed that there were a part that was ordered incorrectly and that delayed the work **** more day.
Today, 11 Dec again no one called to let me know the status and i had to physically go to get the status but the secretary needed additional time to complete my paperwork. Hour later I returned to get the car and no one did a vehicle inspection with me. When I inspected the vehicle the repaired area paint did not match the the rest of the car. Even more, they gave me the car still with the check engine light on. I am very dissatisfied.
12/12/2019
BRENT M. VERIFIED CUSTOMER
Vehicle Make : BMW
Awesome job!
12/12/2019
Roberto P. VERIFIED CUSTOMER
Vehicle Make : NISSAN
Staff was very helpful and nice. Having my car ready well before estimated time was a HUGE plus!!! Many thanks to everyone involved getting me back in my car!
12/12/2019
WANDA G. VERIFIED CUSTOMER
Vehicle Make : HONDA
I'm happy with the work done on my car.
12/7/2019
ALAN K. VERIFIED CUSTOMER
Vehicle Make : SUBARU
Work and people were excellent.
Thank you
12/3/2019
SHERRY H. VERIFIED CUSTOMER
Vehicle Make : NISSAN
We really appreciate the customer service. The texts and calls were great keeping us informed. And then the car was ready before it was expected. And the workmanship was awesome. Thank you very much for doing a wonderful job on our car.