The team was ABSOLUTELY GREAT! John was great and able to answer any of my questions. Highly recommend!!
8/31/2018
James W. VERIFIED CUSTOMER
Vehicle Make : Lexus
Repairs were excellent. Paint matched perfectly. Car was delivered on time as promised. I was kept informed daily by Enail on progress. Would recommend shop to anyone needing collision repair.
8/25/2018
Elissa M. VERIFIED CUSTOMER
Vehicle Make : GMC
The work was excellent, and the staff was courteous. The daily updates were a plus, and the work was done when promised. Very professional staff!
8/11/2018
Norman E. VERIFIED CUSTOMER
Vehicle Make : Alfa Romeo
Very satisfied!
8/8/2018
Phyllis K. VERIFIED CUSTOMER
Vehicle Make : Nissan
Service was wonderful. I appreciated that someone could pick me up and take me to the shop.
8/7/2018
Richard M. VERIFIED CUSTOMER
Vehicle Make : Nissan
It was hard to find a recommendation for you to improve this service. It was outstanding!
Before I fully retired I spent over 40 years in the quality control business; travelled all over the world reviewing quality control practices Including chairman of the American Society for Quality Control for the No. VA section. Safford would be at the top for QC practices.
Richard J. Mascis
8/2/2018
Madge G. VERIFIED CUSTOMER
Vehicle Make : Audi
Outstanding repair and service. Excellent communication to keep customer updated
7/25/2018
Robert W. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Staff is very efficient and respectful. Repair was completed just 2 weeks after occurance. Thank you.
7/25/2018
Doris B. VERIFIED CUSTOMER
Vehicle Make : Honda
The team kept me updated every step of the way. I wish it had taken less time, but the repair work looks great.
7/23/2018
Daniel L. VERIFIED CUSTOMER
Vehicle Make : Hyundai
You guys were completely on top of how stressful this can be, and made me feel completely at ease regarding my rental and potential overages on the rental which I appreciated. The car looks absolutely brand new, and I didn’t have to think much about it while it was being done, great job
7/20/2018
Wallace B. VERIFIED CUSTOMER
Vehicle Make : Audi
Excellent service and communication. Employees are friendly and knowledgeable. Customer service is outstanding.
7/14/2018
Tim H. VERIFIED CUSTOMER
Vehicle Make : Mazda
Everyone I excountered at the Safford was top notch. Everything was streamlined and simple. Never had to wait to be helped at the front desk.
Perfect arrangement with Enterprise. Loved that I could drop the car off at Safford and not worry about dealing with rental return.
The crew did a great job of keeping me updated during the process. They were happy to explain in detail what needed to be done. Always pleasant, knowledgeable, & easy-to-talk to.
I couldn’t be happier.
PS Your location is kind of hidden, with no obvious signs that you are there unless you really look. Don’t know if this was intentional or not.
7/14/2018
Lei Z. VERIFIED CUSTOMER
Vehicle Make : Toyota
Friendly and professional office staff members, prompt updates and excellent repair work.
7/11/2018
Susan S. VERIFIED CUSTOMER
Vehicle Make : Honda
Erica was very communicative, and kept us apprised of the status of the repairs.
7/6/2018
Timothy M. VERIFIED CUSTOMER
Vehicle Make : Audi
Safford Collision is an awesome shop for your car repair needs. They did what they said they were going to do, they charged what the estimate stipulated, and they kept us informed the entire time. On top of that the work they did was absolutely phenomenal, the car looks brand new. Last but not least...our Service Advisor Beatriz was professional, courteous, and so easy to work with. An awesome experience, I hope we don’t need them again, but if we do, this is where we will go.
6/14/2018
Carl C. VERIFIED CUSTOMER
Vehicle Make : Volvo
They went the extra mile to ensure I was satisfied. Thank you.
6/8/2018
Sheila B. VERIFIED CUSTOMER
Vehicle Make : Lexus
Personal follow up on progress and completion was ineffective at both the staff and management level.
6/5/2018
Christian W. VERIFIED CUSTOMER
Vehicle Make : Ford
Beatriz was wonderful!
6/1/2018
Donald L. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was very impressed with the friendly helpfulness of all the people at Safford that I talked to and who kept me informed of daily progress on my car. As a result, I had absolutely no concerns about your ultimate performance.
5/31/2018
Felice A. VERIFIED CUSTOMER
Vehicle Make : Lexus
Clear communications, nice customer service and clean, comfortable waiting room. Thank you!