Thanks for charging me a fare price, cleaning my car, and fixing her up right. Now I am excited to drive my car again.
8/22/2015
Holle C. VERIFIED CUSTOMER
Vehicle Make : BMW
Royal Collision was recommended by a friend and after reading customer reviews online I decided to use them for my repairs. Everyone I encountered was professional and so very helpful. The txt updates were great but also supplemented by phone calls. My car was ready on time and the estimate was accurate. I would definitely recommend Royal Collision to anyone needing auto body repair in the RVA area.
8/20/2015
Berwyn H. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Didn't have a great experience the first time I had my car fixed due to communication issues on your end. The new texting was great and the work is excellent. I'll be happy to bring my car back to you in the future.
8/17/2015
Carol C. VERIFIED CUSTOMER
Vehicle Make : Lexus
Outstanding service from Randy!
8/16/2015
Jolie L. VERIFIED CUSTOMER
Vehicle Make : Honda
Awesome customer service!!
8/15/2015
Pamela B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great communication throughout! Appears to be a very nice job. Thank you!
8/12/2015
Britain W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everything was awesome and I am completely satisfied. I loved the step-by-step pictures and the customer service was above and beyond. Thank everyone so very much!
8/11/2015
Claudine ****. VERIFIED CUSTOMER
Vehicle Make : Nissan
Shop staff was courteous and friendly and repair was done well and quickly.
8/8/2015
Anothny C. VERIFIED CUSTOMER
Vehicle Make : Mazda
Randy and his team did a awesome job of repairing my vehicle. They constantly communicated the status to you and kept me well informed throughout the entire process. I will definitely be referring this wonderful professional team to anyone I know seeking repair work.
8/7/2015
Susan I. VERIFIED CUSTOMER
Vehicle Make : Toyota
It was a totally stress free experience! I loved that you have such a good partnership with Enterprise!
8/3/2015
Sean H. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Everything was great, especially the communication via text and email. The date of completion was set back a couple times, but as it was a claims repair it didn't bother me. Thank you everyone!
8/2/2015
Robert B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for your help
7/31/2015
Justin L. VERIFIED CUSTOMER
Vehicle Make : Acura
Randy and the staff were great. Even with a defective part shipped the first time they were still able to get my car back as scheduled despite losing a full day.
7/29/2015
Lewis B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Please keep up the great work and the text updates. I was very well informed throughout the time
7/27/2015
Carl J. VERIFIED CUSTOMER
Vehicle Make : Ford
Job well done. On time and quality appearance
7/24/2015
Russell H. VERIFIED CUSTOMER
Vehicle Make : Jeep
Courteous and efficient! Completed repairs ahead of schedule.
7/24/2015
Michael E. VERIFIED CUSTOMER
Vehicle Make : Toyota
The whole process was so efficient and friendly excellent communication through the repair process
7/23/2015
Michael P. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Very professional and friendly staff.
7/20/2015
Matthew L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The entire staff was a pleasure to work with. My situation was unique in that my one day old new vehicle was involved in a hit and run while parked. Randy went above and beyond to make sure that repairs were started quickly, moving faster than my insurance company. I really appreciate that. The repairs look great too.