I would like to speak to somebody in person but that probably can’t happen surprise me and say yes communication is a very simple thing
1/14/2022
Roger L. VERIFIED CUSTOMER
Vehicle Make : Subaru
Professional experience and efficient,
Smooth process and kind customer Service.
12/25/2021
Pitarys G. VERIFIED CUSTOMER
Vehicle Make : Ford
Deficiencies corrected as promised. Work completed to my satisfaction.
12/5/2021
Berthe N. VERIFIED CUSTOMER
Vehicle Make : Nissan
Good job
10/24/2021
Lisa A. VERIFIED CUSTOMER
Vehicle Make : Kia
Staff was very friendly and accommodating
10/20/2021
Deborah B. VERIFIED CUSTOMER
Vehicle Make : Volvo
My car was returned with a broken seat and although they have agreed to repair it it is almost impossible for me to get there during their business hours for that to happen.
10/13/2021
Catherine M. VERIFIED CUSTOMER
Vehicle Make : Honda
everything went as planned and the car looked better than new
10/3/2021
Alan W. VERIFIED CUSTOMER
Vehicle Make : BMW
Good coordination with ins comoany
9/29/2021
Jeffrey V. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great customer service and talented repair
9/19/2021
Timothy C. VERIFIED CUSTOMER
Vehicle Make : BMW
The repair service was first class, and as best I can tell, the quality of the repair is outstanding. Connections / arrangements with my insurance company and Hertz were handled for me by the folks at Gate City. And all Gate City personnel that I interacted with were courteous and professional. The entire experience was made simple for me, and I’m very appreciative and very impressed!
9/15/2021
Patricia G. VERIFIED CUSTOMER
Vehicle Make : Toyota
it was a wonderful experience. you kept me informed bout the progress of the repairs and had it ready when I needed it. thank you.
9/12/2021
Kathleen A. VERIFIED CUSTOMER
Vehicle Make : Ford
Great service. Helpful. All people I dealt with were professional and kind.
9/5/2021
Robert M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
As I stated in my survey, I was satisfied with the workmanship, but the time to completion was much more than I anticipated. My vehicle was dropped off on 15 July, and it was available for pick up on 11 Aug.
8/28/2021
Joan P. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was glad to get the text updates every step of the way
8/11/2021
Penelope B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Car repair was excellent
7/28/2021
Jodi T. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Tanya made it so easy for me. I didn't have to stress or ask questions because she told me everything upfront. Carli kept me updated as well on every step with my car. Also my car looks amazing. Thanks guys
7/15/2021
David E. VERIFIED CUSTOMER
Vehicle Make : Subaru
I appreciated the timely information on the status of the repairs to my car.
7/9/2021
Gilbert B. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Excellent work
7/8/2021
Scott K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great service - excellent communications - above and beyond