As long as I live in the area I will only use Gate City. You guys make the whole experience very simple and the work is top notch. Thank you!
7/2/2021
Sue H. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great service, friendly staff. Great repair! Car delivered clean inside and out!
6/30/2021
Susan M. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great job!
6/27/2021
Chris M. VERIFIED CUSTOMER
Vehicle Make : Jeep
Very friendly and professional. They kept me up to date with progress and helped with getting a rental car while the repairs were being done.
6/9/2021
Roberto G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very good, thank you
5/29/2021
Anthony T. VERIFIED CUSTOMER
Vehicle Make : Kia
Gate City did a wonderful job and the car was ready earlier than expected and looked beautiful and sparkling clean. Staff was great,
5/22/2021
Nancy C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Did a great job!!!
5/19/2021
James M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thank you for the excellent work. As usual. Hopefully we don't need to see you again anytime soon, but you do great work.
Thanks again.
Jim Moffitt
5/12/2021
Robert C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Appreciated getting an appointment the same day. Appreciated updates while vehicle was in the shop, and very satisfied with how fast repairs took. Overall would highly recommend Gate City Collision
4/30/2021
Raymond N. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Car looks perfect!
4/10/2021
Ollire L. VERIFIED CUSTOMER
Vehicle Make : Kia
Please don’t bother contacting me. I left my full feedback in the satisfaction survey that I already filled out.
4/3/2021
Carol M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thank you
4/2/2021
Shirley D. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great repair and service. Thank you for keeping me updated through the process.
3/17/2021
Janet G. VERIFIED CUSTOMER
Vehicle Make : Jeep
Responsive, pleasant, clean kept us well informed on the process
3/16/2021
Shantay H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Awesome experience all the way around. Really great team! Good work and good customer service , I will be back for sure. My only complaint was that in the intake process I was not able to upload my own pictures that were important to me to highlight because the AI was very specific. But I could have been confused about that part of the process. In the end the car was repaired exactly how I wanted and I was pleased with end result.
3/13/2021
Candace C. VERIFIED CUSTOMER
Vehicle Make : Toyota
They were a pleasure to deal with, very professional and courteous. Bonus, I got my car detailed after they serviced it and it looks brand new.
3/2/2021
Susan T. VERIFIED CUSTOMER
Vehicle Make : Mazda
Everything was great.
1/27/2021
Stephen A. VERIFIED CUSTOMER
Vehicle Make : Volvo
The repair and cost was perfect! The time it took to complete the repair was poor. I dropped the car off on-time for my appointment and it took 3 weeks to replace the bumper and get the car to me. During the appraisal it was communicated that the repair would take ****-2 weeks. You have to remember that people don’t have their car while it’s being fixed, which is a big deal for most people. Getting the car back to your customer quickly should be just as important as the cost and quality of the work.
10/6/2020
Cole G. VERIFIED CUSTOMER
Vehicle Make : Subaru
Only because I wished the asked if I wanted to touch up on scratches while they were painting from the accident. I would have liked to get them taken care of.