Search

Real Reviews from VERIFIED CUSTOMERS
Michael H. VERIFIED CUSTOMER
Vehicle Make : Ford
Rusty and the whole team that worked on my truck from start to finish accomplished a factory new appearance. I congratulate them and Ford for superior workmanship and customer service.
9/26/2017
Michael P. VERIFIED CUSTOMER
Vehicle Make : Dodge
Quick service, and did a good job truck looks new...
9/25/2017
Michael L. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you SW Ford!
9/22/2017
Kristal M. VERIFIED CUSTOMER
Vehicle Make : Ford
They were through and very quick. Rusty was very easybto deal with and let me know everything that was going on.
9/22/2017
Dale B. VERIFIED CUSTOMER
Vehicle Make : Dodge
Rusty was great. I had my truck back in a week and it looks great.
9/16/2017
Claudia W. VERIFIED CUSTOMER
Vehicle Make : Ford
Rusty kept in touch with me and I knew what was going on all the time.
9/15/2017
Dennis B. VERIFIED CUSTOMER
Vehicle Make : Toyota
The work was done well and your service advisor Rusty Warren did a great job keeping us up to date on the progress. Thanks.for.a.job well done.
9/12/2017
Steven G. VERIFIED CUSTOMER
Vehicle Make : Ford
"Rusty" stayed in good contact with us. That was a relief! Everything was quick and perfect when we picked it up!
9/1/2017
Mike A. VERIFIED CUSTOMER
Vehicle Make : GMC
Effortless claim on my part, helpful folks, excellent results. Thanks. Dr. Adkisson
8/17/2017
Cmc Steven. VERIFIED CUSTOMER
Vehicle Make : Mazda
Mr. Rusty Warren was extremely professional throughout the entire repair process. He explained process and provided me with the skematics of the parts required, repair cost and provided satisfactory ETR that he and his team completed earlier than expected. Upon pick-up of my repaired vehicle, my wife and I were extremely impressed with the results. OUTSTANDING EXPERIENCE!!
7/25/2017
Harold C. VERIFIED CUSTOMER
Vehicle Make : Ford
Dealing with your service Dept. Was a total pleasure. Our car looks beautiful and perfect just as it did when it was brand new. The work was completed in a timely manner and I am totally satisfied.
7/20/2017
Willard T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Every encounter with any staff member was informative, helpful, and gracious. Rusty Warren communicated to us in a timely manner every time and was always thorough and professional. Our vehicle was returned to us in excellent condition. We will surely recommend Southwest Ford to everyone. Thank you!
7/13/2017
Jimmie And. VERIFIED CUSTOMER
Vehicle Make : Dodge
The only thing got charged for a Lone Star Emblem. Need to know whete it is on the truck.
7/9/2017
Brian &. VERIFIED CUSTOMER
Vehicle Make : GMC
The only thing that I would have liked, would have been a way to keep up with the status of my vehicle without having to call. Maybe a place to login and see where it is at in the repair process with an expected finish date. Maybe a small explanation if things are delayed as to why.
7/5/2017
Robert V. VERIFIED CUSTOMER
Vehicle Make : Buick
Service unsurpassed with a friendly smile. Great job! Great people, especially Rusty!!! He's extremely knowledgeable, helpful and courteous! Sincerely, Robert V
7/1/2017
Cynthia M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Rusty did an excellent job keeping me informed and making the process painless. The only flaw visible was the bubbles under the clear vinyl stone guard. Overall grade of 98%. I would definitely recommend to a friend. Thank you
7/1/2017
Bernhardt W. VERIFIED CUSTOMER
Vehicle Make : Ford
Professional people that work hard to make easy and smooth.
6/24/2017
James L. VERIFIED CUSTOMER
Vehicle Make : Ford
Timely repairs and great communication.
6/23/2017
Keith S. VERIFIED CUSTOMER
Vehicle Make : Ford
Friendly and thorough
6/21/2017
Tyler R. VERIFIED CUSTOMER
Vehicle Make : Mazda
I was very impressed with the quality of work done on my Mazda. I'll admit that I was expecting to have to ask that something be reshot or realigned (has been my experience with every previous body shop). Paint is excellent quality (no overspray or runs to be found anywhere) and they realigned everything correctly (no weird gaps between hood and bumper or bumper and fenders etc). Extremely satisfied with my experience. So much so I'm actually considering purchasing another vehicle that has some body damage and bringing it to you guys for repair.
6/19/2017