The process was simple and easy. I had no problems communicating with the staff. They were kind an very helpful. I will definitely keep them in mind if I need any work done in the future.
5/23/2018
Hailey M. VERIFIED CUSTOMER
Vehicle Make : Scion
All I can say is wow!! My car looks brand new like it did when I first got it. It was cleaned as well for me when I went to pick it up which was very nice. I am so pleased with the work done. I also loved the text updates on how my car was coming along while it was being repaired as well as everybody being so helpful with the thousand questions I had. 5 stars overall!! Thank you again!! I hope I won’t be coming back for any damage done to my car but if so, I know where to go and who to refer anybody I know to.
5/21/2018
Tamara C. VERIFIED CUSTOMER
Vehicle Make : Kia
Great to work with
5/18/2018
Heather L. VERIFIED CUSTOMER
Vehicle Make : Dodge
My husband picked up his truck yesterday and the check engine light came on. The truck has been at your shop for weeks.
5/10/2018
Deborah Kay. VERIFIED CUSTOMER
Vehicle Make : Nissan
New Beginnings dud a great job! My Nissan Murano looks wonderful!
5/9/2018
Andrew G. VERIFIED CUSTOMER
Vehicle Make : Hyundai
You guys did a great job thank you!
5/2/2018
Christopher G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent Service and awesome results!!
5/2/2018
Dainiel H. VERIFIED CUSTOMER
Vehicle Make : Ford
First off I had a completion date of April 30, 2018 at 4 PM. So when I called on that day at 2:30 to verify that my vehicle was ready I was informed that my vehicle was not ready. But that my vehicle would be completed on 5/****/2018 at 3:18. I’m glad I called because I was headed to the body shop that day 4/30/2018 only to find out that my vehicle was not ready. Then when I called on 5/****/2018 at approximately around 12:00 pm to verify that my vehicle would be ready it still was being worked on and I was informed it would be ready later on that day . So I called at 3:00 and spoke with mellisa I let her know that I was an hour and a half away from the shop so when I arrived I still had to wait additional 15 minutes to get my van because it was still not completely ready to be picked up. I did like the updates I received via text message about my vehicle status but to me they were not 100% accurate and kinda gave me a false impression of the whole experience
5/2/2018
Brittney L. VERIFIED CUSTOMER
Vehicle Make : Hyundai
My car looks brand new! I can not thank new beginnings enough. They had my car ready in a timely manner. I even got daily updates! I would Definitely recommend new beginnings to everybody I know
5/2/2018
Leroy P. VERIFIED CUSTOMER
Vehicle Make : Ford
You guys are so professional and very respectful I would not go anywhere else
5/1/2018
Fletcher E. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Excellent job!!!
4/20/2018
Shahzad K. VERIFIED CUSTOMER
Vehicle Make : Honda
Great job
4/18/2018
Linwood W. VERIFIED CUSTOMER
Vehicle Make : Honda
The entire New Beginnings Team was so professional and courteous. I thank you for your support and your positive attitude. I truly belive you are the BEST in Virginia and that is why l continue to come to you. When l talked to USAA, l told them your are the BEST! Thanks once again for a job WELL DONE!!
4/14/2018
Joshua J. VERIFIED CUSTOMER
Vehicle Make : Ford
Great service and regular updates!
4/12/2018
Lesley B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My car was completed a day early and it is warrantied for life
4/6/2018
Taru T. VERIFIED CUSTOMER
Vehicle Make : Hyundai
My vehicle was repaired perfectly. The staff is awesome, courteous, professional and knowledgeable. New Beginnings is now my preferred repair facility!
3/20/2018
Joshua O. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you so much for the professionalism and quick service. You guys are awesome.
3/19/2018
Nicholas Y. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thank you, our car looks outstanding! We can tell you truly care about each and every car you work on. God bless!
3/16/2018
Dorothea H. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone did an awesome job! And everyone who I encountered there were professional and courteous.
3/14/2018
Patrick B. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Want to say thank you to Kevin, Keith and the entire crew at new beginnings, they did a outstanding job on my Mini Cooper , I really was just amazed at the craftsmanship that they put into it to get it back to normal in a very timely manner. Amazing job guys and thank you again for everything y’all do.