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Real Reviews from VERIFIED CUSTOMERS
Rafael F. VERIFIED CUSTOMER
Vehicle Make : Volvo
Thank you for great service
7/6/2018
Mohamed M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service
7/2/2018
Peter L. VERIFIED CUSTOMER
Vehicle Make : Ford
Thanks
6/29/2018
Sean M. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you for allowing me to keep my car there over the weekend as I was out of town when the repairs were finished
6/26/2018
Sean M. VERIFIED CUSTOMER
Vehicle Make : Ford
I have some issues with the paint job and the door handle. I asked about it when I picked up the car last Wednesday and was told I would get a call back. I have called 2x since and left messages. I would appreciate a call back.
6/25/2018
Laura F. VERIFIED CUSTOMER
Vehicle Make : Ford
The repairs were done thoroughly, on time, and at the agreed upon quote. Liz in the front office was efficient, friendly, and knows her stuff.
6/22/2018
John P. VERIFIED CUSTOMER
Vehicle Make : Infiniti
MY EXPERIENCE WAS EXCELLENT !!!!!!!!
6/22/2018
Crystal H. VERIFIED CUSTOMER
Vehicle Make : Honda
When the guy from the shop took me to my car, we both noticed the back bumper (the part that had been repaired) had a good seam on one side, but not the other. Additionally, I have since found 3 random objects left in my car, including some unknown rubber piece that was sitting on the dash and a roll of tape. I also was told by text the estimated pick up time was Wed at 4:00, the time came and went, and I never got any updates until Friday. It would have been better to have received at least some sort of update over those two days post-estimated pick up day. I didn’t know if you were waiting on me or I was waiting on you.
6/17/2018
Angela K. VERIFIED CUSTOMER
Vehicle Make : Nissan
The job was done well in a timely manor! Thank you
6/14/2018
Jonathan And. VERIFIED CUSTOMER
Vehicle Make : Ford
I like that I was regularly updated on the status of my car. No hassel!
6/12/2018
**** M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone performed exceptionally. Your team made me feel really welcomed. Everyone at Coons loved their job and they gave me great confidence that the work would be excellent and work was excellent My car looks great Thanks Koons
6/1/2018
Elvira T. VERIFIED CUSTOMER
Vehicle Make : Toyota
good job
5/26/2018
Paul B. VERIFIED CUSTOMER
Vehicle Make : Ford
Everyone involved with the repair of my car provided their usual stellar service. Very pleased with the results, would recommend Koons Body Shop to anyone who might need their car seen to.
5/25/2018
David B. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great all around experience. Everybody was very kind and helpful.
5/22/2018
Michelle M. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent service!!!
5/19/2018
Brett M. VERIFIED CUSTOMER
Vehicle Make : Ford
Showed up to pick up my truck and the problem was not fixed.
5/9/2018
James C. VERIFIED CUSTOMER
Vehicle Make : Mazda
Koons was prompt, thorough, gave me updates, VERY polite personnel, and early in returning my car.
5/7/2018
Rod G. VERIFIED CUSTOMER
Vehicle Make : Jeep
The Body Shop staff took great care of my repair.
4/30/2018
Karen G. VERIFIED CUSTOMER
Vehicle Make : Ford
Have already emailed and spoke to Mr. Berman on the phone For more information please read emails I had already sent
4/25/2018
Courtney D. VERIFIED CUSTOMER
Vehicle Make : Toyota
The front desk person was extremely polite and refreshing to speak with. She handled everything so efficiently and kept me informed for all of the repairs. The updates were very helpful. I loved having the Enterprise guy there and ready with our rental. The whole experience was surprisingly easy and the people were so professional. AND you cleaned my car!!! Wow. Coming off of a road trip with my kids, the interior cleaning might have taken more time than the actual repair. I was completely satisfied and would definitely recommend your shop (or use it again if we should have the need). Top notch.
4/25/2018