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Real Reviews from VERIFIED CUSTOMERS
John S. VERIFIED CUSTOMER
Vehicle Make : Honda
Was very happy with the quality of the work and with how quickly it was done!
10/31/2018
**** W. VERIFIED CUSTOMER
Vehicle Make : Lexus
Nice people. Seemed to be concerned that all of the damage was addressed.
10/30/2018
Diego R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The end plates of the new bumper lip installed in the car were not properly painted, so they look blue-ish and they are highly noticeable in the driver side of the car. It will be addressed after I bring the car back, but it was not perfect at delivery time. Also mentioned a smudge/scratch which was not present when I left the vehicle the first day, but Emily stated it will be addressed when I bring the car back. As far as Emily's service, it was fantastic, she kept me updated of progress and was very responsive when we tried to navigate some issues with the insurance company.
10/26/2018
Michael F. VERIFIED CUSTOMER
Vehicle Make : BMW
From the pleasant receptionist when I first walked in it was great. I liked the email updates during the process. Car was done in a timely manner. Plus, Ron took care of even my nitpicking and cleared off remaining polishing compound. Also, when putting my belongings in my newly fixed trunk it didn’t close properly. When I went to get Ron for help, Ian who was nearby came over and took care of the issue with a minor adjustment. This was done happily and quickly. They didn’t view as a chore but as a way of pleasing customer. Thanks to everyone there.
10/26/2018
Ginger T. VERIFIED CUSTOMER
Vehicle Make : Cadillac
My car look awesome. Customer satisfaction was great.
10/24/2018
Brooke B. VERIFIED CUSTOMER
Vehicle Make : Honda
Insurance companies are the worst and Ron Rose handled everything. Thank you Ron.
10/24/2018
Terry M. VERIFIED CUSTOMER
Vehicle Make : GMC
I just got home with my pickup but what I can tell I am very pleased with the results . The whole experience was great . You kept us informed the whole time you had it . The paint job looks super . Thank you very much !
10/24/2018
Noah M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
The whole process was very impersonal, sterile, cold. No one likes bringing there car in for insurance claims and damage repairs. Usually, it's one of the worst experiences than a person can go through. Not having someone to give me a call, send me a picture, or hear a voice during the process was really disappointing. I felt like I was going to court when I walked in to that office. Like I was some dumb sucker, the whole process was my fault, and I had to deal with your employees at their convenience. When they had time for me...It was uncomfortable and unpleasant coming there.
10/23/2018
Justin S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great experience overall. Communication was clear on expectations and review of repairs was covered thoroughly so I understood exactly what was done.
10/18/2018
Sandra S. VERIFIED CUSTOMER
Vehicle Make : Buick
Prompt, friendly service.
10/17/2018
**** O. VERIFIED CUSTOMER
Vehicle Make : BMW
Very thorough and great customer service!
10/12/2018
Jai D. VERIFIED CUSTOMER
Vehicle Make : Dodge
Sarah and Jared and the entire team always do a fantastic job
10/4/2018
Emily C. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Steven is wonderful. And that girl Emily deserves a raise and an extra week of PTO. She also takes amazing photos of the cars upon intake.
10/3/2018
Margaret L. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everyone was extremely pleasant and very professional. Awesome experience. Will highly recommend to my friends for their auto repair needs.
10/3/2018
Amy M. VERIFIED CUSTOMER
Vehicle Make : Ford
This was the most painless and efficient process! Jerron and Sarah were amazingly helpful and polite! Thank you so much for the wind customer service!
10/3/2018
Alice W. VERIFIED CUSTOMER
Vehicle Make : Kia
Mr. Ray is the man.First imppression!
9/29/2018
Chonlada T. VERIFIED CUSTOMER
Vehicle Make : Subaru
staff were friendly and helpful. they kept me updated and informed throughout the whole process and made reapira in a timely manner.
9/28/2018
Ronda G. VERIFIED CUSTOMER
Vehicle Make : Honda
Job well done.Everyone was very nice,and very professional.Thanks again ????
9/28/2018
**** L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Sara was fantastic! She and Jerrin did a great job keeping me informed and taking care of my car. Everyone I dealt with from the front desk to the adjusters and Geico representatives was stellar. Happy to be a customer and happy to refer you to friends.
9/27/2018
Kelly S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
This is the second time I’ve used Classic Collision. Very happy with their service and quality!
9/22/2018