You did a great job and were very helpful, but you need to work on your communication with the customer. I would recommend you highly to any one who needs work done but now if I recommend you i have to put a but in the recommendation because of the infrequency of communication, but as I said I am very satisfied with the work you did and that is why I would recommend you.
5/22/2017
Mark B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Completely satisfied. CC is even allowing me to get the repairs done in phases since I am paying for this out of pocket.
5/17/2017
Timothy J. VERIFIED CUSTOMER
Vehicle Make : Ford
I fill like this I shouldn't have gotten a call saying my was ready and it wasn't . It kind of made me unset because I wasted time and gas to come and get my car
5/1/2017
Tiwanna S. VERIFIED CUSTOMER
Vehicle Make : Kia
Zack was great, and my car looks great!
4/29/2017
Janet B. VERIFIED CUSTOMER
Vehicle Make : BMW
None
4/27/2017
Otmar R. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was surprised at the speed of the work was performed. However not everything was performed as I requested. But overall I'm satisfied. Thankful for work performed by Toyota on the suspension.
Thank You,
Otmar R
4/27/2017
Troy B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thanks for the quality and timeliness.
4/19/2017
Karine C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Awesome job
4/7/2017
Don H. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was very impressed with how quickly the repairs were taken care of! Thank you again.
4/7/2017
Rosie G. VERIFIED CUSTOMER
Vehicle Make : Kia
Service was friendly, courteous, professional and speedy. I am well pleased.
4/3/2017
Keith B. VERIFIED CUSTOMER
Vehicle Make : Nissan
I was very satisfied with the entire experience from dropping the vehicle off to picking it up. I will refer my friends
3/11/2017
Clarence S. VERIFIED CUSTOMER
Vehicle Make : GMC
Tell techs In shop they did great job
3/10/2017
Bryan J. VERIFIED CUSTOMER
Vehicle Make : Honda
I was shocked when I got a call saying that my car was finished, barely 48 hours after dropping my car off. You guys (and girls) rock!
3/10/2017
Lillian M. VERIFIED CUSTOMER
Vehicle Make : Kia
Appreciate the ongoing f/u.
3/2/2017
Lynn A. VERIFIED CUSTOMER
Vehicle Make : Honda
Tks
2/16/2017
Brandon R. VERIFIED CUSTOMER
Vehicle Make : BMW
I am very satisfied with my vehicle repairs. Carl Stokes was the absolute BEST!!! He was very attentive to my needs and answered every single question that I had for him. Because of his professionalism and pleasing personality, I will recommend Classic Collision to my family, friends, and business partners.
2/12/2017
Angelica R. VERIFIED CUSTOMER
Vehicle Make : Toyota
With this being my first accident, Carl Stokes was AMAZING! He answered any and all questions I had,he calmed any anxiety I had from being away from my car (my first one) and dealing with the insurance company and even if I felt like I was too much with the phone calls he was always patient and polite. The customer service experience I had with him is hands down the reason I will come back to Classic Collision if I am ever in need of repair. Also, whoever completed the repairs on my car did an AWESOME job. She looks as good as the day I brought her and thank you for the wash and detailing!
2/2/2017
Derick L. VERIFIED CUSTOMER
Vehicle Make : Honda
Broken glass still seems to be in the tracks of my sunroof from when it was broken, glass can be heard scratching in the works. The XM fin was not repaired and still has scratches on it (part is said to be replaced soon). There is a new stain on the sunroof visor (part is said to be replaced soon). Sunroof visor is misaligned. There is quite a lot of residue on the car from repairs which the presenter tried to help clean, but it would have taken too long, so I left as the shop was closing soon.
2/1/2017
Racheal C. VERIFIED CUSTOMER
Vehicle Make : Toyota
They took three months to repair my car.Every other day I'd get a text that it would be delayed again.They finally offered a rental car because my insurance only covered 30 days.I lost work days and my job and got so behind.They put other cars before mine and said they didn't have enough technicians,but the whole experience is awful.I went to pick it up yesterday and the the gas lid cover wouldn't open correctly.I can't imagine underneath my car.
1/31/2017
Robert N. VERIFIED CUSTOMER
Vehicle Make : Lexus
As discussed with the Representative there were signs of (orange peel) in the quarter panel which was painted. I will monitor to see if it dissolves upon curing. I was told the repairs would take 2 ****/2 days no more than 3 days, I dropped the vehicle off on Monday ****/16/2017 and picked up the vehicle on ****/23/2017. Accuracy in forecasting is very important to me because I have to make plans to pickup the vehicle, that wasn't done in this case.