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Real Reviews from VERIFIED CUSTOMERS
**** T. VERIFIED CUSTOMER
Vehicle Make : Honda
The work done was first class, even down to the cleanliness of the whole car. I would recommend your shop to anyone.
3/12/2017
Blair H. VERIFIED CUSTOMER
Vehicle Make : Subaru
Car returned looking great. Very convenient GEICO express program
3/10/2017
Christella W. VERIFIED CUSTOMER
Vehicle Make : Mazda
Service was awesome. Staff was prepared, professional and welcoming. Danielle was extra special in her service. I had a little issue with needing something out of my car and she made arrangements for me to pick up what I needed with no hassel or problem. Thank you.
3/10/2017
Naomi O. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everyone was very professional and courteous! I will highly recommend to others!
2/24/2017
Todd F. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Great service and quality
2/23/2017
Gina H. VERIFIED CUSTOMER
Vehicle Make : BMW
The work was done well and on schedule. Communications were frequent and clear. You made this easy for us! Thanks so much.
2/22/2017
Arlene F. VERIFIED CUSTOMER
Vehicle Make : BMW
you kept me updated and were so kind. work is perfect and u were understanding when I had the noro virus and couldn't come and get car as soon as it was ready
2/19/2017
Eric L. VERIFIED CUSTOMER
Vehicle Make : Jeep
My driver's seat cover was broken. I pointed it out when I picked it up and was told that a replacement would be ordered, but the seat was all the way back to hide it (that was not appreciated at all, that was to hide it.) I had a new carpet put down, because of a massive milk spill. The carpet is actually damaged under the passenger side floor mat. (There are small slices in the carpet) If I had no out of pocket expenses and was happy with the way I received my vehicle, I wouldn't mention it, since it's under the floor mat, but it's supposed to be new and it is damaged. They didn't even vacuum it. It's filthy! We had snow while my vehicle was there, but I kept questioning myself whether the carpet was new, because it was so dirty. Where they were supposed to clean they didn't, it's painfully obvious. The baking soda that I put down is still there. The staff at the front desk was extremely courteous and professional. The work done was not what I expected and I'm not happy. I have recommended A&C in the past and Geico. I'm not happy at all and regret those recommendations. I'm waiting for the call back for the seat cover that was broken. I plan on pointing out what wasn't cleaned and I'm extremely pissed that I have to go back and spend today cleaning the interior of my truck. Complete failure on a very easy fix. Again, the staff at the front desk get no complaints from me, all of them seem to work as a great team and are awesome. My problem is with the crap work that was done. Not impressed at all. I still smell rotten milk and that's most likely because nothing was cleaned where it spilled. Not impressed at all.
2/18/2017
Octavio G. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Very friendly and knowledgeable!
2/12/2017
Flor R. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
The entire experience was superb, seamless. From arrival/drop off vehicle to completion of job. Very friendly staff, and ready to assist. Waiting time was minimal. It was a great coordination between Geico, Enterprise and A&C. I simply loved the whole experience! Thank you. A happy customer - Flor R
2/4/2017
Ann H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Nice job car looks great. Thanks
1/21/2017
Allyson S. VERIFIED CUSTOMER
Vehicle Make : Tesla
Thank you for trying to accommodate me and for the excellent work.
1/13/2017
Yvonne M. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you in keeping me informed in reference to my Yvonne M
1/11/2017
Kenneth R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The service was great and the car looks perfect. I had a scuff on the back of the car unrelated to the accident. I waited to see if it would be offered to be repaired. I would have gladly paid for the work to be done. I didn't want it for free. Anyway it's not a big deal. Just in the future you could offer the customer the option tho have existing issues fixed. I own my company and customer service and going the extra mile is especially important to me. Thanks for having the car ready ahead of schedule! Have a great and safe New year.
1/8/2017
William W. VERIFIED CUSTOMER
Vehicle Make : Ford
all parties were very courteous and moved the process along quickly, thank you!
1/5/2017
Narayan G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good job. Thank w
1/1/2017
Gina S. VERIFIED CUSTOMER
Vehicle Make : GMC
The service and the repairs were great. Thank you.
12/24/2016
Angela B. VERIFIED CUSTOMER
Vehicle Make : BMW
I think your team is awesome. Your focus on customer service is very clear. You make the somewhat negative experience of dealing with car damage as easy as possible. Thanks to all of you so very much and happy holidays!!
12/15/2016
Lewis C. VERIFIED CUSTOMER
Vehicle Make : Honda
We were kept informed car looks very good. Very professional
12/9/2016
Oscar T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Keep up the good work
12/7/2016