Good attention! Good job!! Everything was in good average time! Thank you so much!!
3/28/2016
Rita P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent customer service. The updates and email keep me informed on the work being done. This was an exceptional service which made it easier in the day to day worries.thank you to everyone for the absolutely great service.
3/17/2016
Ronnie P. VERIFIED CUSTOMER
Vehicle Make : Nissan
Some things where missing from my car, and it seems like it was searched through. yes thank you for the fix the car looks great, but not good on the fact that things are missing.
3/16/2016
Carlos B. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
One of the times that I called to check on the status of my vehicle, I was told that the car wasn't there and if I wanted to drop off the vehicle. The young lady's name was Arlis. Very disappointed and the Customer Service is VERY POOR.
3/16/2016
Sara D. VERIFIED CUSTOMER
Vehicle Make : Kia
They forgot to fix something underneath and the AC was not working but the people there were very nice
3/15/2016
Jeovanny P. VERIFIED CUSTOMER
Vehicle Make : Honda
The service is excellent and efficient. Very helpful with clients.
3/15/2016
Guillermo V. VERIFIED CUSTOMER
Vehicle Make : Ford
High quality repairs. Excellent customer service
3/14/2016
Jean A. VERIFIED CUSTOMER
Vehicle Make : Chrysler
The spare tire was left in my trunk and not placed back where it goes under the vehicle. The vehicle needs to be lifted in order to put the tire away or take out from where it it suppose to go.
3/10/2016
Omayra T. VERIFIED CUSTOMER
Vehicle Make : Honda
Repairs took longer than planned, customer service was horrible, upon picking up my car a new dent was noticed which was not there before, then had to leave my car to fix again. Horrible place! Never again will do business with probody.
3/10/2016
Eval S. VERIFIED CUSTOMER
Vehicle Make : Lexus
I will never recommend Probody to anyone and will never go back there. I got the car back 3 weeks after it was promised.
My trunk lock/latch is damaged and the car logo sign plate along the running board on the driver side is damaged.
3/6/2016
Maria C. VERIFIED CUSTOMER
Vehicle Make : Lexus
It took them almost 5 business day to fix it and they did not match the paint color correctly and other issues. I am still waiting for it to be re-done. I have not heard from the Geico's appraisal representative.
3/4/2016
Andreina Z. VERIFIED CUSTOMER
Vehicle Make : Toyota
La reparacion del automovil estuvo satisfactoria. Sin embargo, el servicio prestado no tanto. Dos cosas, la primera, mi automovil fue entregado en condiciones no adecuadas, muy sucio. Las alfombras llenas del polvo que rodea el taller. Y en segundo lugar, en uno de mis compartimientos interiores del carro fueron tomado unos 10 dolares. La verdad la cantidad de dinero es insignificante, pero la falta de honestida es lo que marca la diferencia.
Es lamentable estos hechos.
2/21/2016
Ileana P. VERIFIED CUSTOMER
Vehicle Make : Nissan
No estoy contenta con la reparacin que le hicieron a mi auto y pienso que no son profesionales para nada y por favor ll¡menme que eso es mi que quiero pue,el seguro me hablo del profesionalismo y no lo veo por ninguna parte
2/21/2016
Patricia G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good work.
2/20/2016
Betty D. VERIFIED CUSTOMER
Vehicle Make : Honda
Your staff was extremely courteous thank you!
2/17/2016
Tania R. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent work.
2/17/2016
Daniel E. VERIFIED CUSTOMER
Vehicle Make : BMW
Did not satisfactorily repair bumper to the pre-accident state. I'm certain of this as the reason I actually went out of my to bring my vehicle back to Probody is because you put on the bumper on a previous visit, so I wanted to come back. The work on this most recent visit was not nearly as well-done. You also removed emblem lettering from my vehicle and did not replace it. Also returned vehicle with dirt/mud all over driver side floor mats from someone's shoes and all the construction. Paper mat covers cost pennies...invest in some! Just a complete lack of attention to detail and poor customer service once I reported this.
2/13/2016
Peter P. VERIFIED CUSTOMER
Vehicle Make : Nissan
Well done????. Thank you.????.
2/7/2016
Abel T. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Didn't connect the safety sensors and no one is calling me back to take care of it
2/5/2016
Venkata K. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I feel that ordering parts took too long.
It took two weeks to get from local dealers.
The person who did the final walk through
was not honest abt the delay and said that
They had to get the parts from out of state where as
I've seen the orders we placed with local dealers.