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Real Reviews from VERIFIED CUSTOMERS
Keith A. VERIFIED CUSTOMER
Vehicle Make : Honda
Amazing service! Car like brand new! Great car wash!
11/9/2018
Karen P. VERIFIED CUSTOMER
Vehicle Make : Honda
Quick and easy
11/9/2018
John H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you
11/6/2018
Reynaldo S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Exeelen job.tkyu
10/11/2018
Marina F. VERIFIED CUSTOMER
Vehicle Make : Honda
I loved the texts with the update status with my car and they had the car ready a week before the estimated date.
10/10/2018
Janaira S. VERIFIED CUSTOMER
Vehicle Make : Honda
Great people and good service
10/2/2018
Luis S. VERIFIED CUSTOMER
Vehicle Make : Honda
They delivered the car with the turning like broken. When I called them, they ignored my request. I had to call geico and complained avoit the situation. As of today, i haben’t been able to use the car. No one cares. I won’t ever bring my car to this shop.
9/28/2018
Michael P. VERIFIED CUSTOMER
Vehicle Make : Kia
It looks great, great job.
9/8/2018
Robert M. VERIFIED CUSTOMER
Vehicle Make : Audi
You did great work. The only glitch was that the text messages I received (from Geico?) didn’t line up with the actual status of repairs.
9/7/2018
Joseph S. VERIFIED CUSTOMER
Vehicle Make : BMW
Took too long, text sent from whoever are annoying and completely inaccurate About when the car was ready for pickup. However, the work and detailing of car is first Class, and shop personnel were good.
9/6/2018
Mary M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
A&R has done work on our car befor and as always they are so good at what they do .every one there are so nice time they aswerd all my question about the work that was done on the .im very happy with them
8/15/2018
Janine B. VERIFIED CUSTOMER
Vehicle Make : Subaru
The original estimate for the repairs was for July 31. I understand that delays can occur, and was ok with my car not being ready to take on vacation August ****. I was told that my car would be ready when I returned a week later. However, when we returned to pick up the car, we were told that the after market parts didn’t fit, and the new parts were to arrive the next day. It seemed odd to me that the experts working on my car couldn’t tell that the parts didn’t fit right but the GEICO guy would not approve it. The car looks great - but I question the process. I also found the text updates frustrating, as they were not accurate. I don’t need to be contacted, I just want to give feedback for you to consider with your future customers. Thank you.
8/13/2018
Dennis D. VERIFIED CUSTOMER
Vehicle Make : Subaru
The quality of the work was not acceptable due to using aftermarket parts that did not fit properly. Instead of repairing or replacing a rim that was damaged as indicated by the estimate / insurance adjuster, the wheel was moved to a different side of the car in an attempt to prevent me from seeing the damage. As a result, I refused acceptance of the vehicle.
8/11/2018
Valentina R. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Job well done. Great customer service
8/7/2018
Loreen G. VERIFIED CUSTOMER
Vehicle Make : Honda
Great service! Thank you “
7/24/2018
Christopher S. VERIFIED CUSTOMER
Vehicle Make : Toyota
The team at A&R were professional and knowledgeable from the moment we arrived through to the end of the process. They made an unfortunate situation a lot less stressful and kept communicating with you every step of the way. I would definitely use their services again in the future!
7/13/2018
Keith M. VERIFIED CUSTOMER
Vehicle Make : Toyota
My experience would be classified as excellent but for one minor item. When the new hood was installed, I believe that the mechanic did not connect my windshield washer as it doesnt work. I am sure it is a very easy fix and I need to bring the car back to have it fixed. If I knew how to do it I would take care of it myself. I will give a call tomorrow to determine when I can come in. Thanks for the otherwise excellent service
7/5/2018
Walid A. VERIFIED CUSTOMER
Vehicle Make : Ford
Just excellent job
7/4/2018
D D. VERIFIED CUSTOMER
Vehicle Make : Toyota
There wasn't any thing to complain about. Excellent service. I would recommend A & R Body Shop. Thank you...????
7/2/2018
Ricardo R. VERIFIED CUSTOMER
Vehicle Make : Acura
They messed my whole car up they left paint splattered without an even finish and cracked my windshield and refuse to take ownership of their horrible job.
6/16/2018