I’m quite concerned with the poor communication regarding last minute changes in the timeline. Our car took nearly a month to be completed when we were told it would be 10 days. We will not be returning unless there is some compensation for our rental car. We’ve already filed a complaint with Geico.
11/2/2018
Karen P. VERIFIED CUSTOMER
Vehicle Make : Honda
My car looks great! I loved getting my car and seeing that it was cleaned inside an outside! So thankful.
Thank You for all you do!
10/26/2018
Dirdre F. VERIFIED CUSTOMER
Vehicle Make : Honda
Great job all round
10/24/2018
**** F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Super friendly, super efficient and super job done.
Thanks!
10/23/2018
Reena F. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The car looks brand new, a very high quality work, there is no sign of damage at all. The car wise app kept me informed of progress on the work, the estimated bill and the estimated date and time the car would be ready. The close integration with geico ensured the peace of mind that the repairs would be of very high quality and are also guaranteed for the lifetime of the car. They were also fair in the estimate, which I’m sure the affected party would appreciate. I would definitely recommend and visit them in future. A big thank you to your team, they worked really hard on a job very well done.
10/22/2018
Katherine C. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Amazing service !!!
10/5/2018
Elizabeth S. VERIFIED CUSTOMER
Vehicle Make : Honda
Very smooth process dropping off my car, getting the rental, getting status updates and then picking it up. My car was all fixed and sparkling clean!
10/3/2018
Donald M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent customer service! Donna was wonderful! I loved also receiving the car with the detail cleaning inside and out and the flashlight was perfect! My only request in the future would be if you see an additional repair needed to please contact me first before doing it and charging. I did pay an extra $89 for a cracked wheel cover that was not on the original estimate. But it was all worth it everybody was great!!Thank you
9/28/2018
Elise N. VERIFIED CUSTOMER
Vehicle Make : Nissan
Exceptional Auto Body did an amazing job with my repairs! The staff was extremely friendly and accommodating, the quality of the repairs was great, and my car was left immaculate! Thank you so much for your exceptional service!
9/28/2018
Gladys R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Outside body work was excellent. However, the inside of my vehicle was filled with bugs and flying insects. I killed about 5 and when I looked towards the back of my vehicle, there were a LOT more. I’m not sure why or how they got there but it really was disgusting.
9/27/2018
Raldy B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything was absolutely perfect
9/26/2018
Keerthi K. VERIFIED CUSTOMER
Vehicle Make : Honda
It took longer time than expected.
9/21/2018
Kathleen P. VERIFIED CUSTOMER
Vehicle Make : Honda
Exceptional Auto Body was truly exceptional.
They couldn’t have made the entire process
any easier. Thank you!
9/19/2018
Andre B. VERIFIED CUSTOMER
Vehicle Make : Honda
Very professional job
9/17/2018
Courtney S. VERIFIED CUSTOMER
Vehicle Make : Subaru
I appreciate that I got multiple weekly updates on the progress of my car! Exceptional Auto Body was professional and consistent! Wonderful experience!!!
9/5/2018
Shiuli Y. VERIFIED CUSTOMER
Vehicle Make : Honda
The side mirror that was fixed is a bit off. When you look into it it is blurry like the mirror is warped or curved. It is pretty disorienting and we are hoping we can look into this again. Perhaps changing to another mirror and replacing this mirror glass. Also the seal on the side of the mirror isn’t fully sealed so water can easily
Enter into it. It would be great if we could look into all of this for the mirror again. The rest of the repairs are great.
8/31/2018
Sixto D. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
My car look great love your work I thank u for a great job and will recommend tyour auto body shop to my friends
8/31/2018
Katherine B. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Efficient and courteous!
8/25/2018
Molly C. VERIFIED CUSTOMER
Vehicle Make : Jeep
Thank you so much for fixing my car!! It was so painless and I really appreciated getting the text updates. It was seriously so easy and my car looks brand new! And I can’t believe you guys vacuumed the inside... I might have been happier about that than the dent being fixed. But seriously you guys are awesome and I will recommend you to anyone I know. Hopefully I won’t have to come back but if the need arises, I wouldn’t even think twice!
8/23/2018
Pierre F. VERIFIED CUSTOMER
Vehicle Make : Honda
The car looks great! We also appreciate the exterior detailing, well worth what we paid. Thanks!