Unprofessional.
If I ran my business like that I would be bankrupt today.
Very sad!
I had a great relationship with Juan Madrigal.
Miss him.
You have lost a good customer!
And I know the way things are now you don’t really care.
ROBERT L
12/4/2019
Freddie D. VERIFIED CUSTOMER
Vehicle Make : KIA
Very Good Services
12/3/2019
Carol Ann. VERIFIED CUSTOMER
Vehicle Make : HYUNDAI
From check in to check out staff was friendly and professional. They kept me updated through text and phone calls as needed. They answered all my questions promptly and accurately. The work completed on my car is expertly done. My car was clean and detailed on the outside. Nice to have my car back. Thank you
11/28/2019
SERGIO G. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Excellent service 100 plus thank you to all your staff and happy holidays
11/26/2019
CHRISTOPHER P. VERIFIED CUSTOMER
Vehicle Make : Honda
I am very happy how fast the work was completed and well done.
11/24/2019
GARY L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was very helpful , they did a great job of repairing my van. I want to thank everybody for getting the job done so quickly, I really appreciate that! Hope you all have a great holiday season!
11/21/2019
Richard R. VERIFIED CUSTOMER
Vehicle Make : RAM
I know it takes time to find the correct parts, but i was never informed the plan was to use knockoff parts for my truck from the beginning! only after a month of not having my truck and enterprises wanting to pull my rental because my insurance company wasn't paying for it any longer was i informed of what was going on with the knockoff parts. enterprise took $125.00 out of my account without my approval because it took so long. So I'm not very happy with how everything went down. I'm having my mechanic & paint & body guy's look at everything to tell me yes or no on the work done. that is not a shot at you guy's either just wanna make sure everything got done that said got done. thank you for ya'lls hard work i appreciate having my vehicle back!
11/19/2019
JENNIFER W. VERIFIED CUSTOMER
Vehicle Make : Toyota
The office staf was very helpful and made getting the repairs and a rental car very easy and as convenient as possible. The repair is excellent and the car looks great!
11/16/2019
STEVEN G. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Great service from walking in to keeping me up to date on the progress.
11/16/2019
KAYLIN M. VERIFIED CUSTOMER
Vehicle Make : SCION
I am so impressed by this team. Great customer service and awesome at what they do!
11/15/2019
WILLIAM M. VERIFIED CUSTOMER
Vehicle Make : Nissan
They completed ahed of schedule and exceeded expectations in every aspect.
11/15/2019
Mark M. VERIFIED CUSTOMER
Vehicle Make : HYUNDAI
On time and no cost overrun.
Thank you!
11/12/2019
LYNNETTE L. VERIFIED CUSTOMER
Vehicle Make : FORD
The people and the service at Avalon are great!
11/6/2019
LINDA N. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I really like the constant updates and fast service.
11/2/2019
Jesse R. VERIFIED CUSTOMER
Vehicle Make : HONDA
Just picked up my Honda Accord today inside was dirty and dusty my speaker was disconnected they can’t locate my strap wrench, twice they changed the completion date...
10/29/2019
Angel/diana G. VERIFIED CUSTOMER
Vehicle Make : DODGE
Very unprofessional staff, car now has additional damage, no one had proper information or knew anything. Service was terrible and will never recommend Avalon collision to anyone. Even when call to pick up car they did not want to release car. Terrible service all around
10/26/2019
DENISE D. VERIFIED CUSTOMER
Vehicle Make : Honda
Unfortunately, I Choose to use your service more then once. It's a pleasure doing business with you. Stephanie has been great, worked with her in the past she is very knowledgeable and super helpful. My car looks great again. I would highly recommend Avalon Collision.
THANK YOU. ????
10/25/2019
**** I. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Good job.
10/24/2019
April S. VERIFIED CUSTOMER
Vehicle Make : HONDA
Great customer service. No complaints whatsoever. They always do great work.
10/22/2019
GABRIEL D. VERIFIED CUSTOMER
Vehicle Make : HYUNDAI
This is the third rear ending accident Avalon has repaired and my car looks perfect likes it’s never been hit! Thank you