Great service, great communication
The personal was very helpful
5/12/2024
Karin S. VERIFIED CUSTOMER
Vehicle Make : Kia
The staff was very friendly, helpful, and polite. My car was done before a week and everyone did everything they could to accommodate me. Couldn’t ask for a better experience:)
5/10/2024
Mitra S. VERIFIED CUSTOMER
Vehicle Make : Subaru
This is very satisfying experience I had having work done on my damaged vehicle. Their customer treatment is extremely commendable.
4/18/2024
Joanna L. VERIFIED CUSTOMER
Vehicle Make : Subaru
James immediately analyzed the problem and had it resolved within 15 minutes
4/16/2024
Patricia H. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent customer service.
4/12/2024
Richard R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent workmanship. Shop kept me informed of progress and had the vehicle ready a week earlier than anticipated.
4/6/2024
Christine S. VERIFIED CUSTOMER
Vehicle Make : Ford
We were incredibly impressed by the knowledge and customer service there.
4/4/2024
John T. VERIFIED CUSTOMER
Vehicle Make : Nissan
Honestly, i couldn't have asked for more. My car was beautiful when I got it back, inside and out. Additionally, everyone I interacted with was wonderful. Given that the reason I was there was because someone hit my car, you all made the experience much easier.
3/27/2024
Ben D. VERIFIED CUSTOMER
Vehicle Make : Kia
Was not informed of total loss status until the day estimated to pick up. Very disappointed.
3/24/2024
Frank J. VERIFIED CUSTOMER
Vehicle Make : Acura
Mastercraft auto body is by far the best auto repair shop in the state of Virginia.
3/14/2024
Anthony C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very Professional people!!!
3/12/2024
Leslie K. VERIFIED CUSTOMER
Vehicle Make : Ram
Repair work was excellent! Hopefully I won't have to use you again, lol! But if I have to, I will return to you for repairs!
3/8/2024
Rolando D. VERIFIED CUSTOMER
Vehicle Make : Honda
It was handled the repair of my Honda in highly professional manner.
3/1/2024
Timothy M. VERIFIED CUSTOMER
Vehicle Make : Ford
Repairs took longer than I had hoped, but were very thorough. I got an update at least once a day, but not enough to be annoying. I would absolutely recommend Mastercraft's services.
2/29/2024
Barbara A. VERIFIED CUSTOMER
Vehicle Make : Hyundai
This is my first accident in my life and never handled details such as getting a car repaired. The experience with your company was excellent. I do think your responsiveness by phone is wonderful.
My car looks great. Very happy with the repair.
I definitely would recommend your company to any of my friends or coworkers.
2/14/2024
Luis C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Muy buen trabajo
2/12/2024
Bryant L. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great service provided by all Mastercraft representatives from the day I walked in to get a quote through the couple of hours it took to complete my repair. All representatives were cordial professionals and knowledgeable of their position in the repair cycle. Highly recommended.