This is very satisfying experience I had having work done on my damaged vehicle. Their customer treatment is extremely commendable.
4/18/2024
Joanna L. VERIFIED CUSTOMER
Vehicle Make : Subaru
James immediately analyzed the problem and had it resolved within 15 minutes
4/16/2024
Patricia H. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent customer service.
4/12/2024
Richard R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent workmanship. Shop kept me informed of progress and had the vehicle ready a week earlier than anticipated.
4/6/2024
Christine S. VERIFIED CUSTOMER
Vehicle Make : Ford
We were incredibly impressed by the knowledge and customer service there.
4/4/2024
John T. VERIFIED CUSTOMER
Vehicle Make : Nissan
Honestly, i couldn't have asked for more. My car was beautiful when I got it back, inside and out. Additionally, everyone I interacted with was wonderful. Given that the reason I was there was because someone hit my car, you all made the experience much easier.
3/27/2024
Ben D. VERIFIED CUSTOMER
Vehicle Make : Kia
Was not informed of total loss status until the day estimated to pick up. Very disappointed.
3/24/2024
Frank J. VERIFIED CUSTOMER
Vehicle Make : Acura
Mastercraft auto body is by far the best auto repair shop in the state of Virginia.
3/14/2024
Anthony C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very Professional people!!!
3/12/2024
Leslie K. VERIFIED CUSTOMER
Vehicle Make : Ram
Repair work was excellent! Hopefully I won't have to use you again, lol! But if I have to, I will return to you for repairs!
3/8/2024
Rolando D. VERIFIED CUSTOMER
Vehicle Make : Honda
It was handled the repair of my Honda in highly professional manner.
3/1/2024
Timothy M. VERIFIED CUSTOMER
Vehicle Make : Ford
Repairs took longer than I had hoped, but were very thorough. I got an update at least once a day, but not enough to be annoying. I would absolutely recommend Mastercraft's services.
2/29/2024
Barbara A. VERIFIED CUSTOMER
Vehicle Make : Hyundai
This is my first accident in my life and never handled details such as getting a car repaired. The experience with your company was excellent. I do think your responsiveness by phone is wonderful.
My car looks great. Very happy with the repair.
I definitely would recommend your company to any of my friends or coworkers.
2/14/2024
Luis C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Muy buen trabajo
2/12/2024
Bryant L. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great service provided by all Mastercraft representatives from the day I walked in to get a quote through the couple of hours it took to complete my repair. All representatives were cordial professionals and knowledgeable of their position in the repair cycle. Highly recommended.
2/9/2024
Charles S. VERIFIED CUSTOMER
Vehicle Make : Audi
Great people and the work was outstanding!!
2/9/2024
Bertila G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Hello, good morning, my name is Bertila G
2/5/2024
Margarita O. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Everyone was very pleasant and helpful in a time when I was stressed without a car having been in a car accident. My car was ready when it was said to be ready, my driver door would not lock after picking up my car and I called them and spoke to Steve and he was able to fix it that same day!!
2/2/2024
Karan D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Did a great job
1/28/2024
Carolyn K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was very helpful and I was pleased that I was kept informed of the progress on my car. James and his crew did a great job of finding the rattle in the rear of the car that occurred after picking up the car after the initial repair and fixing it. We will recommend your company to family and friends should they need repair services.