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Real Reviews from VERIFIED CUSTOMERS
Timothy W. VERIFIED CUSTOMER
Vehicle Make : Dodge
Speedy service and repairs looked great. Barry was very kind and helpful.
3/8/2017
Maria G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My entire experience was perfect and timely processed
3/2/2017
Kendra T. VERIFIED CUSTOMER
Vehicle Make : Dodge
Everything was great and I'm super happy about the repairs on my car.
3/2/2017
Jorrell O. VERIFIED CUSTOMER
Vehicle Make : Dodge
Barry was awesome in keeping in touch with me and was very friendly with the whole process.
3/2/2017
John B. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Terrific service from all involved. Van looks great. Thank you!
2/18/2017
Julie F. VERIFIED CUSTOMER
Vehicle Make : Dodge
10/10!! Got into an accident February 10, brought my truck in the 12, picked it up today the 16! I had a bumper, bed, taillight backup sensor replacement and Bill Luke's is the best
2/17/2017
Paula T. VERIFIED CUSTOMER
Vehicle Make : Honda
Barry Blackmore was very courteous and exceptionally helpful.
2/15/2017
Lorri C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
This was the second time in 2 months that I have had my car in here. Both times I have dealt with Barry, and both times he has been great.
2/11/2017
Francois N. VERIFIED CUSTOMER
Vehicle Make : Ford
Appreciated being kept up to date with the progress of the repair.
2/10/2017
Alexis P. VERIFIED CUSTOMER
Vehicle Make : Jeep
Thank you all so much! Excellent job & service!
2/9/2017
Elizabeth H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
When working on a vehicle with a breathalyzer please be careful not to lock that device out it was a bit of an inconvenience for me but other then that I am happy this whole thing is behind me and my car is pretty again.
2/9/2017
Richard E. VERIFIED CUSTOMER
Vehicle Make : Jeep
Kept regularly informed by courteous staff. Worked w me to resolve a question and responded promptly to all inquiries.
2/2/2017
Shalynn M. VERIFIED CUSTOMER
Vehicle Make : Dodge
Called me Friday evening half before closing to let me know the car was done. Couldn't make it. Told them I'd come in Monday. Something told me to call before making the ride to Phoenix, Id hate to have drove all the way there & something was wrong. So I asked, was an alignment performed & balancing of tr wheels?? Said they'd have someone take for a test drive. Come to find out, yes it did. Based on the location of damage (passenger front end corner/fender) of course it knocked it out of alignment. I knew as soon as I got hit, wheel was not aligned anymore. So they performed the alignment, no mention of the balancing of the tires tires. Must of not mattered to them. I find it hard to believe I had to bring this issue up. I'm not a mechanic but it's common sense that's something that should of been looked at. Did they even test it to feel it out. Of course not, they didn't until I called. Real nice. Shouldn't have to tell someone that does this day in & day out to make sure that's performed or looked at. Now I have to go balance my own tires, cause of course this something you should do at the same time. & Mr Barry Blackmore, oh what a winner you got there. Argued with me & about this & that...said well I rather take the insurance money instead of yours so I had to a couple things to make sure it got covered. Excuse me?! This is something that goes along with getting the car back to the condition before the accident. Not only that, after looking over the car, noticed they got most of the damage off my good but still a couple small spots. He said they didn't touch the hood, kept arguing with me about even after I showed him the pics. You can clearly see the polished it removed the scrapes that were clearly visible on the hood. Guess I'm a liar Mr Blackmore. Then you have the audacity to give you all 10s on the survey that I'll get. He'd appreciate it. Oh yea!! Sure Barry!! All 10s cause you just a delight. I had to say I wanted it fixed. Finally offered to fix & buff those spots out. Next thing I notice, my gas light was on. I know I had it low when they took but you could even put a gallon in it for me?! I was worried I'd even be able to make it to the gas station. & to top it off. Here's the icing on the cake. My washer fluid light came on as soon I got in it to go. Based on the area that this happened at, you couldn't fill my tank of wiper fluid?! Not even a lil. Wasn't empty when I got in the accident. Happened after cause the tank was damaged, leaked all out. I think you can assess this was the worst expire ever I've ever had with a body shop. Never again will I come back to you guys. Thank Barry Blackmore for that. ;)
1/31/2017
Gerald V. VERIFIED CUSTOMER
Vehicle Make : Dodge
Hey Barry everything is good. body shop, rental car, service department top notch! !thank you so much!
1/28/2017
George S. VERIFIED CUSTOMER
Vehicle Make : Honda
Very good service on check-in and check-out. Availability and prompt service of shuttle car a plus. Barry Blackmore attentive, organized and easy to work with. George ****
1/28/2017
Maegan C. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Car looks good. Pleasantly Surprised the cleaned the whole car. Communication was excellent and Barry was great!
1/21/2017
John C. VERIFIED CUSTOMER
Vehicle Make : Ford
Brad did a great job of keeping me informed the throughout the whole process. He really is a credit to your company!
1/19/2017
John T. VERIFIED CUSTOMER
Vehicle Make : Mercury
The staff were very professional and friendly. The estimate was met; car was done one day ahead of time, and the total experience was handled in an efficient manner. Would gladly recommend Bill Luke Chrysler to anyone.
1/13/2017
Antonia L. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Great job
1/3/2017
Lorri C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Thank you for fixing my car. This was a very painless process and I couldn't ask for more.
12/31/2016