Satisfied with the repair. Mildly disappointed the buffing on the curb side does not appear to have been done but, although it was promised, it was not part of the quote.
12/1/2017
Dale H. VERIFIED CUSTOMER
Vehicle Make : BMW
Great people to work with. They will be my first choice for any future work I need done
11/30/2017
Joe S. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Very friendly, professional, and accommodating.
11/5/2017
Jack S. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Matt and TJ are strong individuals. They where able to overcome some hurdles and provided me with the confidence I brought my car to the right place. I will recommend ABRA to my friends and colleagues.
10/11/2017
Randy M. VERIFIED CUSTOMER
Vehicle Make : BMW
Great customer service,repair looks great.
10/10/2017
David D. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The team at ABRA were on their game. Excellent service!
10/6/2017
Brandi A. VERIFIED CUSTOMER
Vehicle Make : Honda
Your whole team was amazing. Got my car back to me in great time and everything works great. No complains whatsoever. Your team members were wonderful in explaining what was done to fix my car and they kept me up to date on everything almost daily. Very impressed. Will definitely be recommending you to everyone. Thank you again so much for everything!
10/1/2017
Michael S. VERIFIED CUSTOMER
Vehicle Make : Ford
Very pleased with the quality of work done on my vehicle. Matt and T J always went out of their way to answer any questions I had. I appreciate both of their customer service and professionalism! I will definitely recommend them to family and friends for any vehicle body or glass work.
9/27/2017
Sharon M. VERIFIED CUSTOMER
Vehicle Make : Pontiac
Thank you for all you did to fix my vehicle. You were all great and I really appreciate it. Thank you.
9/14/2017
Benjamin R. VERIFIED CUSTOMER
Vehicle Make : Subaru
Working with Abra for the first time, it was a pleasant experience. The team in Troy, OH were responsive, respectful, timely and courteous professionals. There is however a disconnect between working directly with the shop and call center. The call center was continuously behind the power curve in scheduling appointment, updating details and completing process. So much so that an attempt was made to inform the call center of disconnect. They were polite and apologetic; however, disconnect continued. I ended up disregarding all call center attempts and worked straight with the shop. Overall, Abra has earned my repeat business in the future, if necessary.
9/1/2017
Mary O. VERIFIED CUSTOMER
Vehicle Make : Subaru
Timely repairs and friendly service.
8/24/2017
Darvin M. VERIFIED CUSTOMER
Vehicle Make : Toyota
So pleased with your work. Also impressed with the quick turn around time.
7/22/2017
Regina H. VERIFIED CUSTOMER
Vehicle Make : Ford
Friendly and want to please.
7/17/2017
James H. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I was told by the individual at the Troy, Ohio ABRA facility that the damage to my new Mercedes would be repaired in 2-3 days and it would be like new. I thought nice words. On the second day I was called and told my car was ready. I inspected critically and could not find any sign of damage. They did what they said. I am not only grateful but impressed with their work. Thank you ABRA!!! Jim Hall
5/19/2017
Jack D. VERIFIED CUSTOMER
Vehicle Make : Jeep
Thank you abra Troy. It was done so fast and I loved that I was kept informed the entire point oc as. Your whole team did a great job and it was an easy process from the time I dropped of to pick up. Thank you anna for being professional and courteous. The manager Greg kept us updated everyday and the pain and body work were flawless. Thanks again I Will recommend you and use you again
5/18/2017
Rob B. VERIFIED CUSTOMER
Vehicle Make : Honda
Great job!! I really appreciate how thorough Greg Dyer and his team are! Greg's attention to detail and willingness to go the extra mile for his customers is what sets Troy Abra Auto Body & Glass apart from the competition! Thanks again for a job well done!! - Rob B
5/18/2017
Diana Scowden. VERIFIED CUSTOMER
Vehicle Make : Jeep
Looks good as new
4/19/2017
Lisa W. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
The staff was wonderful. The information texted to my phone was very helpful.
Thank-you for a job well done.
4/12/2017
Kirk S. VERIFIED CUSTOMER
Vehicle Make : Honda
Thanks Greg , Anna & team.... great job and appreciate meeting you !!
My only problem was that the inside of my car had a light paint dust inside & a very strong paint smell inside.