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Real Reviews from VERIFIED CUSTOMERS
Ashley A. VERIFIED CUSTOMER
Vehicle Make : Jeep
Best shop ever
8/24/2020
Carlos S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for everything
8/22/2020
Jiemin D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Provide an estimated completed date
8/21/2020
Heather P. VERIFIED CUSTOMER
Vehicle Make : Honda
The repair was fast and not too expensive. I was really pleased to be able to get this done without a huge hassle.
8/19/2020
Donald R. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great service and excellent craftsmanship as always.Job well done
8/18/2020
Jeff M. VERIFIED CUSTOMER
Vehicle Make : Vehicle
FFC is hands down the best auto body shop I have ever done business with. From the moment I walked in and was greeted by Charlene until Christian ensured I was happy with vehicle repair upon delivery, I was made to feel at ease during an otherwise unpleasant event/circumstance having managed to "kiss" the side of my garage with my brand new Genesis G80. Brian Gaskin was just amazing as my customer service rep through the entire process...a truly friendly and caring professional! He gave a fair estimate and was able to get my repairs started the same day and completed beautifully in just two days. Brian kept me informed all along the way and repeatedly went the extra mile to ensure my satisfaction and happiness. My car looks brand new again and I would give Brian and his team a 5 star "above & beyond" rating anyday! THANK YOU!!
8/16/2020
Mary Q. VERIFIED CUSTOMER
Vehicle Make : Mazda
I was extremely pleased!
8/14/2020
Carmine . VERIFIED CUSTOMER
Vehicle Make : BMW
The quality of the replacement door from a prior repair is not that of the original door. The door no longer is a sound proof. Quietness is one major reason I purchased the car. Very disappointing.
8/3/2020
Donald G. VERIFIED CUSTOMER
Vehicle Make : Acura
Brian kept at it until the vehicle was perfect and there were no more issues. He is an asset to your organization.
7/22/2020
Kelly B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
My car looks brand new!! The technicians did a fabulous job with the repairs. The only downside was when picking up my car, it was dirty inside. The driver’s side floor mats were covered with white/gray dirt and the console and steering wheel had dirt on them as well. I would have preferred they cleaned it up a little on the inside since it was brought in clean. I am very particular about the cleanliness of my car.
7/17/2020
Slaven H. VERIFIED CUSTOMER
Vehicle Make : Cadillac
thanks for your hard work
7/16/2020
Leslie S. VERIFIED CUSTOMER
Vehicle Make : Jeep
You did a fabulous job through the whole process. Everything was clean and sanitary - even the pens! Each team member was knowledgeable and courteous. My suggestion is to keep doing what you do.
7/16/2020
Kim S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thanks for the honest assessment and recommendations
7/16/2020
Marissa S. VERIFIED CUSTOMER
Vehicle Make : Honda
Hm well the back hatch is now scraping against the rear bumper and looks to be rusting already. Visible when the rear hatch is open.
7/11/2020
Levi A. VERIFIED CUSTOMER
Vehicle Make : Nissan
Keep up the good work!
7/11/2020
MARK M. VERIFIED CUSTOMER
Vehicle Make : ACURA
Everyone at Fairfax Collision who I had contact with whether in person, on the phone, by text or email were very courteous, professional and nice. This was my second time using Fairfax Collision's service and had a great experience both times. I would highly recommend you to anyone needing body work done on their cars.
12/28/2019
LAWRENCE B. VERIFIED CUSTOMER
Vehicle Make : LEXUS
Everyone is a 10 plus at the shop. Great customer service by a friendly staff. I recommend you to everyone
12/18/2019
DYLAN E. VERIFIED CUSTOMER
Vehicle Make : SUBARU
The customer service there was excellent. They did a great job with my car. All in all, I was very impressed and plan to use them in the future.
12/6/2019
JEREMY S. VERIFIED CUSTOMER
Vehicle Make : HONDA
Good communication throughout the process.
12/5/2019
TUANA A. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
I am very happy with the work this place does. Very great customer service. The mechanic ‘Nick” who worked on my car kept informing me every step of the way through texts and calls. I will recommend this place to anyone I know. Very very happy with the results
12/3/2019