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Real Reviews from VERIFIED CUSTOMERS
Robert W. VERIFIED CUSTOMER
Vehicle Make : Ford
Work looks good & at the time you all said it would take. Did not expect you to detail my truck. Thanks
5/15/2019
Eddie &. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Mary was very nice and kept me informed throughout the repair. My car looks great and I have found my new automotive team! I will be back.
5/11/2019
Clae N. VERIFIED CUSTOMER
Vehicle Make : Nissan
Fast and efficient
5/4/2019
Angela C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Y’all did not notice all the defects on the front end paint work. I know that was done by another shop, but I took it to Frank’s because y’all are our family’s trusted shop. Furthermore, after driving it for a day, I am having trouble with the seatbelt and steering wheel controls again. If the insurance is going to pay for the work to get done, why won’t you just fix it? I took a picture of the seatbelt issue, but I would have to pull over and take video footage of the controls not working.
5/3/2019
Susan B. VERIFIED CUSTOMER
Vehicle Make : Dodge
Kept me updated on all issues and delays due to incorrect parts from vendor. Very knowledgeable staff and Greg was outstanding!!
5/2/2019
**** M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Nicest staff! Very clean establishment and kept us informed daily to telling us the car was complete and ready! They even notified the car rental agency! Just the best of service from start to finish! The car came back in new shape and surprisingly perfect! Great service! Tom and Carole **** ****-****-xxxx
4/20/2019
Rhonda L. VERIFIED CUSTOMER
Vehicle Make : Ford
Great communication and quality work!
4/20/2019
Noel B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thanks good job!
4/18/2019
Jane M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
EXCELLENT Service!! Very, very pleased!
4/12/2019
Kristie T. VERIFIED CUSTOMER
Vehicle Make : Honda
We love Frank's Automotive! We won't take our cars anywhere else for collision repair!
4/10/2019
Robert C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Job well done!
4/9/2019
John A. VERIFIED CUSTOMER
Vehicle Make : Toyota
I live in Stockdale which is 40 plus miles from Franks so it was vary important for me to get good information on when to bring my car in and then when to pick it up. The young ladies that handled that were vary professional and extremely pleasant to deal with. The relationship Franks has with Progressive and Enterprise rental made my experience a pleasant one I will gladly recommend all three to everyone in need of your services.
4/4/2019
George Y. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My insurance company said I could take my car anywhere but I heard about Frank's excellent service which was very very good and I was treated like somebody not just another customer
4/3/2019
Kristi A. VERIFIED CUSTOMER
Vehicle Make : Ford
Clean atmosphere with excellent service and communication!
3/30/2019
Donald F. VERIFIED CUSTOMER
Vehicle Make : Ford
I had expectations that I feared would not be met but when I picked up my truck I found my expectations were not only met , they were exceeded . I was more than satisfied with the overall experience and the staff was super friendly . Highly recommended!
3/23/2019
Cathy N. VERIFIED CUSTOMER
Vehicle Make : Fiat
Greg was great at keeping me informed about the status of my vehicle.
3/23/2019
Adam M. VERIFIED CUSTOMER
Vehicle Make : Jeep
Greg and your entire staff @ the collision center have been some of theost professional and courteous staff.
3/19/2019
Judy A. VERIFIED CUSTOMER
Vehicle Make : Subaru
I took my car in and the work was done quickly and it looks beautiful! They even washed and vacuumed it before it was picked up. I am very impressed with the service I received. Thank you Frank’s.
3/18/2019
Jeff S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Quick, reliable, and reasonably priced service.
3/15/2019
Rumaldo R. VERIFIED CUSTOMER
Vehicle Make : Mazda
Your staff was nice and very helpful with the process.
3/14/2019