Excellent work and service. Really appreciated the daily updates on the repair.
12/10/2019
Justin B. VERIFIED CUSTOMER
Vehicle Make : Dodge
Car wasn’t completely fixed to original state
12/5/2019
Jamie R. VERIFIED CUSTOMER
Vehicle Make : Honda
Why did it take over 2 weeks to replace a rear hatch? Having said that Brandi, the Service agent, is very personable.
11/27/2019
Terracita N. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
The piece in the trunk area that lifts up comes completely out, it was not re-attached. Underneath that piece there’s bare metal that is supposed to be covered by felt. I’m waiting to hear back from the service rep in Herndon Virginia so this can be taken care of.
I’m pleased with the body work and paint job.
11/22/2019
Claudine W. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Customer service was excellent
Abraham is well suited for this role and was helpful
11/21/2019
Charles H. VERIFIED CUSTOMER
Vehicle Make : Honda
Work was done correctly and quickly & personnel were pleasant and professional
11/15/2019
Burton R. VERIFIED CUSTOMER
Vehicle Make : Fiat
The work on my vehicle was great. Must commend
service rep, Brandi, for her being so complete and gracious!
11/11/2019
Deborah D. VERIFIED CUSTOMER
Vehicle Make : Kia
From the manager, Jimmy, to the service tech, Brandi, everything was carefully taken care of and expertly repaired. I would highly recommend the Herndon location.
11/8/2019
Gretchen M. VERIFIED CUSTOMER
Vehicle Make : Honda
Friendly so very communicative!! Love it
11/7/2019
Collin M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
The service was good overall and the parts put on my car seem to be of good quality or original manufacturer. The staff was very friendly and professional. I have an ignition interlock device on my car that I informed the staff about. Proper care was not taken with this device and I received a status of violation on my interlock. The staff made the proper phone calls to inform the interlock company of what happened so that I do not get in trouble for this but I now have to bring my car back to the interlock shop to get the device calibrated and violation romoved which will cost me $50. If I were reimbersed for this mistake I would happily give a five star review.
11/1/2019
Amy G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent communication throughout the process. Repair finished ahead of schedule. Very easy to work with - would recommend to others.
10/29/2019
Rama T. VERIFIED CUSTOMER
Vehicle Make : Honda
Great customer service
Car looked and felt perfect when I picked up
10/24/2019
**** C. VERIFIED CUSTOMER
Vehicle Make : Audi
Excellent workmanship and Brandi was too notch keeping me informed of status
10/24/2019
Noe G. VERIFIED CUSTOMER
Vehicle Make : Honda
Fantastic Service, truly the Service King. Really appreciate the workmanship.
10/24/2019
Jing L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent service and quality craftsmanship
10/23/2019
James S. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Abe, my assigned service adviser, was great! Kept me informed throughout the repair and found creative ways to get my car the parts it needed.
10/22/2019
Praveen D. VERIFIED CUSTOMER
Vehicle Make : Toyota
The team did a good job replacing my front bumper and fender in only 4 days. Mr.Jefferson updated me every day about the progress made and am extremely happy with the work done.
10/17/2019
Holly W. VERIFIED CUSTOMER
Vehicle Make : GMC
It was a pleasure. Great Service.
10/15/2019
Christian O. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Thanks Jimmy and Megan.
10/11/2019
Meilanie H. VERIFIED CUSTOMER
Vehicle Make : Dodge
Jefferson and the staff were polite and amazing during this stressful process. They sent real time updates in regards to my car repair. Thank you to everyone!