Extremely satisfied with the service, from enquiring about repairs to final delivery after completion with progress updates. Thank you.
8/11/2015
Susan H. VERIFIED CUSTOMER
Vehicle Make : Infiniti
My service rep was outstanding!
8/9/2015
Juan S. VERIFIED CUSTOMER
Vehicle Make : Honda
It wasn't performed a good job on my car .
Complete unsatisfaction
8/5/2015
Randa Y. VERIFIED CUSTOMER
Vehicle Make : Mazda
Posibility to speak in spanish was a plus!????
8/4/2015
Ezell S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The whole staff was awesome and job welldone
8/1/2015
Wayne W. VERIFIED CUSTOMER
Vehicle Make : GMC
Felicia was very helpful and attentative.
8/1/2015
Glenn A. VERIFIED CUSTOMER
Vehicle Make : Ford
My experience with Felicia was outstanding! My truck was ready three days ahead of schedule. You couldn't tell that my truck was ever damaged. I'll definitely recommend Service King at Olde Oak.
7/25/2015
Andrea J. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great job, on time as promised. Felicia was great to work with. Two thumbs up!
7/25/2015
Chirag B. VERIFIED CUSTOMER
Vehicle Make : Honda
Radio is not working properly. Possible scratch mark is not fixed. It took longer than planned.
7/19/2015
Quanethia R. VERIFIED CUSTOMER
Vehicle Make : Nissan
I'm very pleased with the cosmetic of my vehicle. I thank you all for notifying me about my oil change and tire sensor. You have gone beyond your duty in dealing with Drive Time Representative procrastination. Thank you to the wonderful ladies at the front and the (know what they're doing) Servicemen at the back. TALK ABOUT PAYING ATTENTION TO DETAILS; YOU GUYS ROCK!!! In closing, Felicia you are extra special; your diplomacy, humor, and professionalism will take you far in this world.
7/17/2015
Ronald O. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Rene, my rep, was amazing. Great customer service.
7/17/2015
Sheila C. VERIFIED CUSTOMER
Vehicle Make : Dodge
Service King have done a great job on my Dodge Durango and I would recommend my friend to you
7/17/2015
Hung R. VERIFIED CUSTOMER
Vehicle Make : Lexus
The shop in hurry , did not buffers good the paint is still rough some area .
The lady service customer in the front desk it not nice , it bad service no experience.
7/17/2015
Steph D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Felicia was very helpful and professional.
7/12/2015
Terri W. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Everyone was very helpful
7/6/2015
Arthurine A. VERIFIED CUSTOMER
Vehicle Make : Cadillac
I loved getting the texts and calls with status updates throughout the entire repair process. My rep, Felicia was great. She provided great service.
7/2/2015
Mamie T. VERIFIED CUSTOMER
Vehicle Make : Lexus
Everyone was professional and provided excellent service. Rene was just great! I had a very pleasant experience.
6/30/2015
Jenny D. VERIFIED CUSTOMER
Vehicle Make : Ford
The Service King employees that helped me through the process were very professional & helpful with all my questions & concerns. The General Manager was very thorough with estimate & gave me updates throughout the week it was in service. My car was ready to pick up on the day it was said to be completed. Overall, very pleased with my experience!
6/28/2015
Russell N. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The experience and workmanship was excellent. The staff was very pleasant to work with. Although the fragrance you put in my vehicle was overwhelmingly horrible. Inthe future I would recommend a very light vanilla for your clients. No one likes the 'new car' chemical stench.
6/27/2015
Jamie W. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Best experience I've had so far in all my years of auto repairs. Love being updated by text.