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Real Reviews from VERIFIED CUSTOMERS
Alma C. VERIFIED CUSTOMER
Vehicle Make : Ford
Great customer service!!! Work was done 2 days before promised! I hope I don't have to use your service again but if I do, I will bring my vehicle to Service king any day of the week and two times on Sunday!
8/25/2016
Sheryl S. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent customer service.
8/21/2016
Evette B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Oscar R.is the best!
8/20/2016
Paul D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Fernando and staff were fantastic! I now have a auto body shop that I can trust. Way to go Service King!!!
8/12/2016
Jane B. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent customer service from Joey C. Also the repair looks excellent so far although I've not had time yet to look it over closely. Thank you
8/7/2016
Julie S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I am glad that I chose Service King to repair my vehicle. Fernando Trejo and the rest of the staff were able to answer any questions that I had, and kept me updated through the repair process. They also worked well with Enterprise Rent-A-Car and made getting into the rental car and returning it, a quick and simple process. I hope I will not need your services again anytime in the near future, but it is nice to know that I have a shop that I would trust to repair my vehicle again should I ever need it. Thank you, Julie S
8/6/2016
Patti-joe B. VERIFIED CUSTOMER
Vehicle Make : Honda
Oscar was very professional with every thing. The auto looks like new again. I am very pleased With the way things were handled and the job That was done on my Pilot. I will definitely tell others about Service King and the work that was preformed. 'Very good Service King.' !
7/26/2016
Casey C. VERIFIED CUSTOMER
Vehicle Make : Kia
The regular status updates texts from SK and Fernando were very helpful. Fernando was very accommodating to my schedule and was always available and quick to reply to my inquiries. The car looked great at pick up and I was in and out very quickly. Great all around customer service.
7/25/2016
Tina P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone is very friendly and courteous. You team went above expectations. Thank you.
7/22/2016
Brandon P. VERIFIED CUSTOMER
Vehicle Make : GMC
Thanks everyone for taking care of my truck so quickly and being so accommodating!!
7/22/2016
Robert C. VERIFIED CUSTOMER
Vehicle Make : Kia
Great repair work that took less than a week to complete. Service King keeps in constant contact with you via text and phone calls to update you on the status of your car's repairs. Everyone in the office was friendly and professional. My POC Joey did and oustanding job in appraising the damage to my car and ensuring repairs were made to my satisfaction. When I picked up my car the manager Roger personally came out to meet meet and do a walk-around my car to make sure I was pleased with the work. My car looks great. Service King made a horrible situation easy to deal with due to the great service I received. I will recommend Service King (especially the Ben White location) to all my family and friends. Roger also has a team of employees that speak very highly of their boss! You guys ROCK!!!!
7/21/2016
Andrew G. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great customer service !!! Keep up the great work
7/13/2016
Cornelia L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Courteous young lady explained what was needed and explained charges and rent car process! Then Oscar led me to my car and explained the repair process. He was very knowledgable and promised to keep me updated, which he did by phone and messages. I had courteous lady take me to Enterprise to rent a car. But it was Oscar's competence and friendly explanation of what was done to fix my car and his clear answer to my questions that made the process clear. Thanks.
7/10/2016
Homero E. VERIFIED CUSTOMER
Vehicle Make : BMW
Excellent work done and the staff are very professional. Highly recommend Service King!!!!
7/9/2016
Loree F. VERIFIED CUSTOMER
Vehicle Make : Kia
I was extremely happy to get my car back a day ahead of the estimated repair time!! That & the fact that they washed my car before giving it back was awesome!! Thank you so much to everyone who had a hand in fixing my car!!
7/8/2016
Wanda M. VERIFIED CUSTOMER
Vehicle Make : Infiniti
I called the 800# for an appointment but the agent scheduled from the incorrect date. However, the receptionist was able to put me in with Fernando on the spot. He did my estimate and sent the information to my insurance company immediately upon their request, as they were not really part of the Hartford clients.Fernando kept me informed throughout the whole process from start to finish. I can not say enough about the professionalism of the entire staff especially Fernando. He made me feel as if I was his only customer. Hopefully I will never have to return but if that is ever the case, I would without hesitation.
7/2/2016
Scott R. VERIFIED CUSTOMER
Vehicle Make : Chrysler
The only problem I had was how long it took to get parts to fix my car.
7/1/2016
Joel S. VERIFIED CUSTOMER
Vehicle Make : Mazda
Made everything easy. Kept me informed. Did a great job. Very helpful and friendly. Even reminded me to take my garage door opener out of the rental car!
6/30/2016
Anna R. VERIFIED CUSTOMER
Vehicle Make : Honda
Very informative, great customer service
6/29/2016
Andy M. VERIFIED CUSTOMER
Vehicle Make : Ford
Great service, great updates, excellent work.
6/28/2016