The pick up and drop off from Enterprise was a nice accomodation. The only suggestion I would have is to not send texts saying the vehicle is scheduled for completion that day, when it doesn't end up that way. But the people are nice and professional, and the car looks good as new, so all's well.
12/1/2012
Steve R. VERIFIED CUSTOMER
Vehicle Make : Dodge
Very well organized and going that extra mile is just the beginning of the satisfactory customer service provided by Lacey collision
11/15/2012
Judy P. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Kudos to the staff. They handle their customers well.
10/31/2012
Larry G. VERIFIED CUSTOMER
Vehicle Make : Kia
An excellent job again. Thank you.
10/11/2012
Brian M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great front-desk team. Gary was always available for questions, via phone, e-mail or when I came by to pick up the car after repairs. Seamless flow of information and timing to get my car back.
10/11/2012
Kelvin H. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Quick and professional.
10/7/2012
James R. VERIFIED CUSTOMER
Vehicle Make : Ford
Okay, here we go. I've used Lacey Collision for the past 20 years. They have always backed all guarantees, and continue to do great work. My recent repair, considering the age of the vehicle (1994 Ford Thunderbird) was completed to my satisfaction, and I know there were some issues along the way, however Lacey Collision came through and found what they needed to get the repair job done. Overall I give the paint job a 10, reassemble 9 (I found a few extra small pieces and tube not connected,which was no big deal, just fixed it myself). Timeliness 9.4. Yes I would recommend Lacey Collision to any and all. So my final Rating this time around I give big thanks and smiles with a rating of 9.7. Customer service earns a 10, because of friendliness and good looking. I look forward to using your services again, when needed. Thank you very much, Mr. James Robert Pollard.