Car looks great, like new (appreciate the detailing and vacuuming), unexpected increase in cost over the estimate put bad taste in mouth.
4/17/2015
Willie M. VERIFIED CUSTOMER
Vehicle Make : Chrysler
The work that was done in my vehicle looked very professional looking forward to having some work done soon will pass on my experience to others.
4/14/2015
Demika D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was very friendly and they did a great job on my car
4/9/2015
Tonya B. VERIFIED CUSTOMER
Vehicle Make : Saturn
The customer service was excellent. From the beginning until my car was complete I was kept informed about my car and changes to my finish date. I will continue to take my car to Ian's if I have future repairs.
3/28/2015
James L. VERIFIED CUSTOMER
Vehicle Make : Nissan
Service was great. Car looked great. Enjoyed the experience. Will definetely recommend you guys to friends
3/26/2015
Catherine P. VERIFIED CUSTOMER
Vehicle Make : Mazda
The whole staff was extremely helpful and very friendly. I felt very comfortable leaving my car with them and I am very impressed with the amazing job they did with my repairs.
3/25/2015
William And. VERIFIED CUSTOMER
Vehicle Make : Mercedes
First class operation from start to finish!
3/25/2015
Stephen H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Ian's and David Walsh were excellent to work with. I called, dropped the car off, and picked it up. No endless repair talk I wouldn't understand. They explained what they would do in terms I could understand and I was totally satisfied. It's nice to deal with a company that cares about it's customers.
3/17/2015
William P. VERIFIED CUSTOMER
Vehicle Make : Honda
Michael and the staff were very helpful and professional. I felt like they went out of their way to make sure I was taken care of. They also did a great job on my car. Thank you!
3/6/2015
James D. VERIFIED CUSTOMER
Vehicle Make : Honda
I have absolutely no complaints whatsoever. Ians team went above and beyond. From the quote to the text message updates, and the little details like cleaning my wifes existing headlight that wasnt damaged so it would look like the other. Really impressed and from now on the doby family wont take our vehicles anywhere else.
3/6/2015
Osborn . VERIFIED CUSTOMER
Vehicle Make : Ford
Job well done looks great things were completed In a timely matter and truck nice and clean no paint smell thank you so very much .
2/12/2015
Edward R. VERIFIED CUSTOMER
Vehicle Make : Smart
Excellent work in a timely manner. Can not ask for any better service.
Thanks
2/6/2015
Jane B. VERIFIED CUSTOMER
Vehicle Make : Buick
Very satisfied. Thank you
1/24/2015
Rosalyn W. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Although my car was brought in during the holidays I expected a quicker turn around. The work was very good so no complaints on that. It would have been nice to have a weekly update on what was going on with the repair.
1/23/2015
Thelma S. VERIFIED CUSTOMER
Vehicle Make : Vehicle
Great job
11/22/2014
Donna D. VERIFIED CUSTOMER
Vehicle Make : Lexus
Best service and highly recommend!!
10/27/2014
Bria H. VERIFIED CUSTOMER
Vehicle Make : Ford
Very professional environment. I love the repair job, and it seemed as though my car was detailed as well. I greatly appreciated that. However, I was disappointed on the drop off day, because it was not disclosed to me before hand that the rental would be charged to me and not the car insurance that handled my repair.
10/22/2014
Samuel L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Always good
10/10/2014
Bonnie T. VERIFIED CUSTOMER
Vehicle Make : Jeep
Everyone was professional, courteous and gave realistic timelines for our car to be repaired! I will refer to Ians to others and will use them again if needed!