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Real Reviews from VERIFIED CUSTOMERS
Barry S. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
The repair was well done. The car was ready earlier than expected. Mark Williams kept us informed of every step of the process. It was a pleasure working with Mercedes Benz collision center of Arlington. Thank you Mark. E. stern
3/15/2019
Daniel S. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Outstanding service and professionalism.
3/13/2019
Gerald C. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Mark Williams, who handled my repairs, was excellent. He was highly responsive and all commitments were achieved. The work performed was well done and my vehicle was returned to me clean and in excellent shape
2/15/2019
Brittany O. VERIFIED CUSTOMER
Vehicle Make : Honda
Mark Williams was helpful, efficient and very polite. I would highly recommend this business as a result of my interactions with Mark (from start to finish).
2/8/2019
Abe P. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
There’s not much I can say. Mark is great guy to deal with and he really did the best on customer service. One thing that make me trust him about it that he told me the car will be done at 2:30, I got there 30 minute early, he was running to go out check on my car to be sure someone had cleaned it up even though he was crazy with other work.
2/7/2019
William Lash. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Communication thoroughout the process by Mark Williams was EXCELLENT. The time it took to complete the job was less time than expected. The car looks like new now that the job is completed. Thank you to all involved.
2/1/2019
Crystal W. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Mercedes Benz kept me well informed about my car repairs. Thank you Mark Williams
1/5/2019
Hamid K. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
The process was easy, mark was very knowledgeable about the needed work and he explained everything about the repairs. The car was ready when it was promised.
12/25/2018
Sylvester H. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Thorough job and great customer relations.
12/4/2018
Bhavna D. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Mark was amazing!
11/16/2018
Hugh Auchincloss. VERIFIED CUSTOMER
Vehicle Make : Toyota
Mark Williams was outstanding as a representative and manager of the long process of repairing our 2018 Toyota Prius. He kept in almost daily contact, was understanding about frustrations, was helpful above and beyond in dealing with rental issues, and was extremely nice and personable on phone and in person!
11/11/2018
Darrel T. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Mark is the best!!!
10/23/2018
Sandra J. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Mark Williams, my body shop estimator, explained the process and kept me advised about the progress at all times. He was professional and courteous. When I took the car, although we assumed I’d be bringing it back home until the parts arrived,once he determined I shouldn’t continue to drive it, he made arrangements immediately for me to get a loaner. The entire process was very smooth. Thanks to Mark for a job well done.
10/22/2018
Lynne B. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Excellent in every way-
10/13/2018
Freshta T. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Appreciate the excellent customer service as well as the updates and timely completion
9/22/2018
Jennifer T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Mark was great!! My truck looks amazing!!! I’m truly satisfied with services received!
9/15/2018
Bruce S. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Mark was great. Super easy to work with. Thanks for keeping me updated at every step of the process.
8/25/2018
John C. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Nothing less than superb!! Many thanks, John C
8/22/2018
Kathleen L. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Quick and efficient service, very pleasant employees.
8/20/2018
Nguyen T. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Very well done. It was a pleasure to deal with Mark Williamrs who handled my car. Thanks to all of you!
8/10/2018