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Real Reviews from VERIFIED CUSTOMERS
Tom A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Tony - was extremely professional and communicated clearly the expectations. Top notch ! Thank you !
10/21/2017
John C. VERIFIED CUSTOMER
Vehicle Make : Jaguar
Great paint job and communication
10/20/2017
Anthony F. VERIFIED CUSTOMER
Vehicle Make : Land Rover
Thank you!
10/20/2017
Ward B. VERIFIED CUSTOMER
Vehicle Make : Jaguar
Tony and team we’re wonderful
10/14/2017
Ray L. VERIFIED CUSTOMER
Vehicle Make : Acura
Repair looks great and the rear door operates well. Ricky and Ann were great. The repair took longer than estimated due to additional damage, which I am glad they found and fixed and they dealt directly with USAA. Unfortunately neither Andrews nor USAA informed me of the delay which extended through the weekend until Monday afternoon. It caused a problem with my rental, added expense for me and resulted in no rental for several days. A minor irritant. Otherwise great service and delivery.
10/10/2017
Garth Or. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Pleasurable experience. Car was completed in 3 days. My bumper looks good as new.
10/7/2017
Bridgett L. VERIFIED CUSTOMER
Vehicle Make : Land Rover
you are the worse dealer i have ever seen. You didn't fix my car which you wrecked in the first place. i would think you would have gone above and beyond to help and be sure it was fixed right since you wrecked it. But you just don't care, and it showed. As i sit here today 6 weeks after your technician wrecked my car, i still have no car, and have to fight with you to do the job correctly. You should be embarrassed and jumping through hoops to be sure i am happy, but its just the opposite, you obviously have so much business that you just don't care. I await my car back and can only hope it has not been further sabotaged by your dealership. I have filed a formal complaint with land rover today and i will consider other actions next week pending the outcome of your latest "i'm sorry" we will fix it give us another week" comment. Your body shop asked me for one more week which i have granted, my patience ended weeks ago. By the way i was lied to at least four times during the wait, totally unacceptable. This is my fifth land rover and i have lived in three states, i never had an experience this horrifying. and i'm 60 years old and have had 30 or so cars. Never, never, never. Shame on you.
9/29/2017
Juanita R. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Have used Andrews over the years and they have always done an excellent job. My car looks just like new. Do a very good job keeping you posted on the progress of your car throughout the repair process. Very satisfied.
9/21/2017
Kelly D. VERIFIED CUSTOMER
Vehicle Make : Audi
I appreciated the updates along the way so I would know when to expect my car back. It looks brand new after repairs! I will definitely recommend andrewd collision center
9/21/2017
Hal P. VERIFIED CUSTOMER
Vehicle Make : Honda
Friendly personal touch. I like that I get to deal with one guy from beginning to end and that he knows what's going on. And that I know his name and phone number!
9/17/2017
Rita C. VERIFIED CUSTOMER
Vehicle Make : Cadillac
I took my car to Andrews on June 27 and it took 2 months for the repair to be completed...I called Mark Moyer for information...He just kept telling me he needed another week...He finally would not return my calls, and my brother and I had to make a visit to Andrews to check on my car...It was then completed the next week...I love my car and it is fixed good...I just got very frustrated at the service toward the end...
9/9/2017
Timothy &. VERIFIED CUSTOMER
Vehicle Make : Land Rover
Fast, professional service. The woman at the "collision repair" desk was very nice. I'm sorry I didn't get her name.
9/9/2017
Kathleen S. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Absolutely the best!
8/22/2017
Berry C. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Mark Moyer was great to work with and the damage to my Escalade was repaired very professionally.
8/22/2017
Young Or. VERIFIED CUSTOMER
Vehicle Make : Honda
You guys are amazing !
8/19/2017
Colleen B. VERIFIED CUSTOMER
Vehicle Make : Land Rover
Such a professional job!!! Great experience !
8/16/2017
Jerry D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
They are the best won't take my car anywhere else thank you so much
8/15/2017
Aeron L. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Good work. Thank you!
8/12/2017
Jim E. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great job, can not tell it was ever damaged
8/3/2017
Steve M. VERIFIED CUSTOMER
Vehicle Make : Ford
Always a great experience.
8/3/2017