David was very helpful. The entire process went smooth and the car was delivered on time.The lady at the reception was very friendly and helped me out with the formalities.
Thanks a bunch, keep up the good work !!
10/17/2014
Giang Q. VERIFIED CUSTOMER
Vehicle Make : Ford
David, the adjuster, is friendly, warm, sincere, knowledgable that made me feel trusting Abra fixing my Ford!
I would bring my car to this location again if I ever have a need
10/16/2014
Debra D. VERIFIED CUSTOMER
Vehicle Make : Toyota
I couldn't have been more pleased with the way my car repairs were handled from the estimate to the completion of the repairs and the follow-ups in-between. The staff was friendly and professional, and my car looked good as new if not better than when I brought it in for repairs. The only suggestion I would offer is to make sure the customer is informed of the washing/waxing limitations when the car repairs include a paint job. Nothing was mentioned when I picked up the car and had I not called and inquired after I got home I wouldn't have known "touchless" car washes only for 30 days and NO wax for 90 days. Other than that the service was excellent.
10/13/2014
Nancy S. VERIFIED CUSTOMER
Vehicle Make : Ford
Great experience for this being the first time having to use a auto body shop. Staff was great and car looks great too!
10/11/2014
Joe K. VERIFIED CUSTOMER
Vehicle Make : Ford
Awesome job.Bumper looks fantastic.
10/3/2014
Roy H. VERIFIED CUSTOMER
Vehicle Make : Ford
Great service. Great Customer Service. Great repair on my Escape which was only a month or so old. Dave and the Staff at the Arlington Hts Shop behind Arlington Hts Ford are the Best and make you feel like you have known them for 20 years First Class operation and I would recommend them in a heartbeat. I am completely satisfied and they made my unfortunate accident make it like it never happen. Their the Best
Regards
Roy H
10/1/2014
Rodrigo P. VERIFIED CUSTOMER
Vehicle Make : Toyota
As always, you've done an excellent job!
9/30/2014
Wade G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Outstanding service
9/29/2014
Christopher B. VERIFIED CUSTOMER
Vehicle Make : Ford
Your slogan is "Done Right - On Time" ... I have one word ... NOT!
9/26/2014
Steve W. VERIFIED CUSTOMER
Vehicle Make : Ford
The time you are open is not long enough. Closing at 5:00 is wat to early.
9/26/2014
Lisa E. VERIFIED CUSTOMER
Vehicle Make : Ford
Dave was very helpful and made me feel comfortable leaving my car there to get fixed. Dawn was also kind enough to give me a ride to pick up my rental car. My car looked like it has just come out of the showroom. It is shiny on the outside as well as on the inside. I am completely satisfied. We have a truck that needs some body work. When we are ready, I will onl go to ABRA. Thank you for a wonderful experience. Lisa E
9/23/2014
Daniel M. VERIFIED CUSTOMER
Vehicle Make : Ford
Courteous, responsive.
9/23/2014
Nathan M. VERIFIED CUSTOMER
Vehicle Make : Dodge
Very friendly and professional
9/19/2014
Stephen C. VERIFIED CUSTOMER
Vehicle Make : Ford
This was a fantastic experience and Dawn went out of her way to make sure I was completely taken care of and satisfied. Even stayed late on Friday night so I could pick up my car and have it for the weekend.
Thanks so much!!!
9/11/2014
Jeff K. VERIFIED CUSTOMER
Vehicle Make : Kia
Awesome job! Done ahead of time and below estimate! Thrilled!
9/6/2014
David A. VERIFIED CUSTOMER
Vehicle Make : Ford
Everyone was very nice, professional, and completed the work when promised.
8/22/2014
Kiwon K. VERIFIED CUSTOMER
Vehicle Make : Dodge
Your acts and delivery of your promise equals]ed your words. Excellent service to be recommended.
8/22/2014
Howard P. VERIFIED CUSTOMER
Vehicle Make : Ford
Your workers did a great job and my mustang looks as good as new.
8/16/2014
Saadia A. VERIFIED CUSTOMER
Vehicle Make : Honda
Was very happy with the experience. Warm and friendly people. Work looked good too!
8/14/2014
Cecilia R. VERIFIED CUSTOMER
Vehicle Make : Ford
The job done was great and the people are super nice. Glad I found your place, convenient and easy to deal with. Thanks a lot for every thing... Cecilia R