The updated progress reports were good and the timely and quality of the work was very good.
4/16/2019
Michael B. VERIFIED CUSTOMER
Vehicle Make : Buick
Staff was friendly and they sent frequent updates. Felt like we were in good hands
4/15/2019
Susan A. VERIFIED CUSTOMER
Vehicle Make : Dodge
Loved the updates and when I had a question it was answered right away. I’m in meetings most of the day, so it was great to be able to text. The repairs made it look good as new. Couldn’t ask for more.
4/14/2019
Mr . VERIFIED CUSTOMER
Vehicle Make : Subaru
Everyone was great. Super easy to get rental and return. Communication was great too. I needed a small fix to the repair and it was no issue getting fixed.
4/12/2019
Vito A. VERIFIED CUSTOMER
Vehicle Make : Kia
Their communication was great, they are friendly, got the work done in a reasonable amount of time and did it well. The car looks and feels great. They made a stressful situation much less stressful. Glad my insurance works with them.
4/12/2019
Nicholas K. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Jessie did an amazing job at not only getting the job done in a timely manner but did an even better job at communicating. He always reached out to me to let me know what was going on and what the next step was gonna be. Extremely satisfied with Abra.
4/10/2019
Angel A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Jesse Duran was great, very satisfied with his customer service
4/10/2019
Luis M. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Excellent service, great job
4/9/2019
Alan &. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everyone was very pleasant and made sure all of our questions and concerns were addressed. Excellent communications throughout. Excellent workmanship
4/7/2019
Scott A. VERIFIED CUSTOMER
Vehicle Make : Nissan
Fantastic repair service and great customer service!
4/4/2019
Scott L. VERIFIED CUSTOMER
Vehicle Make : Ford
They were very efficient in fixing my car I am completely happy with how it turned out. Jesse communicated really well with me throughout the whole process too.
3/31/2019
Douglas L. VERIFIED CUSTOMER
Vehicle Make : Ford
I liked the text updates on progress. Marie in the front office is very pleasant to interact with. It was novice that she ordered my rental car for me.
3/30/2019
David R. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Abra was very professional and sent me several texts and phone calls to keep me informed of the updates on repairs. Jessie and Marie were very pleasant.
3/29/2019
Laura A. VERIFIED CUSTOMER
Vehicle Make : Nissan
Easy to work with, convenient and professional throughout the entire process.
3/29/2019
David B. VERIFIED CUSTOMER
Vehicle Make : Toyota
The repair of my car was superb, but that is only what you would demand. More important then, is the care that Abra in Carol Stream, Illinois took in keeping me informed. I received nearly daily texts informing me of the progress. I was aware of every stage or the repair. I would recommend Abra without reservation.
3/29/2019
Barbara S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Team was very professional, timely and best customer service ever
3/29/2019
Serac S. VERIFIED CUSTOMER
Vehicle Make : Toyota
All Good
3/27/2019
Robert M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Car looks great. Like new. It was nice getting updates by text about the car. Everyone in the office was helpful in answering our questions. Thanks!!
3/24/2019
Kurt G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Professional, prompt and courteous staff, made for a great overall experience
Thank you