Friendly staff, genuinely concerned about issue at hand. In-depth explanation of the options and outcomes. Professional and clean atmosphere. Answered all questions thoroughly and gave updates.
10/3/2018
Melinda C. VERIFIED CUSTOMER
Vehicle Make : Jeep
Not only does my car look great it was such a pleasure working with everyone at Abra. The people were extremely friendly and helpful.
9/30/2018
**** K. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great job, very professional, enjoyed the complete car detail as well as email updates.
9/22/2018
Steve L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very efficient process!
9/21/2018
Paul Z. VERIFIED CUSTOMER
Vehicle Make : Dodge
We went there because another body shop missed items with adjuster. Kevin and Rob were so very professional and nice. They did an AWESOME job! In the future we will only take our vVehicles to ABRA in Crystal Lake, IL!!!!
8/27/2018
Eric G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Rob and his team did an awesome job on my car. It was like bringing my car to good friends.. they kept me updated on the entire process and my car looked great I would recommend them to anyone. In this busy world we live in it was great that they took the time and made me feel important. Thank you again
8/11/2018
David W. VERIFIED CUSTOMER
Vehicle Make : Suzuki
Well done the little extras such as cleaning to inside of the car were nice. Very professional staff and detailed work orders left me very satisfied.
7/27/2018
Karin Y. VERIFIED CUSTOMER
Vehicle Make : Ford
Great staff and excellent quality of work.
7/14/2018
Ken K. VERIFIED CUSTOMER
Vehicle Make : Cadillac
On site inspection done within 15 minutes of my arrival. Estimate was emailed to me within a few hours. Appointment for work made same day. Excellent work and done timely. I won't hesitate to use your Shop again and I'll be happy to recommend you to family and friends. Good job!
7/12/2018
Ryan O. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great communication from start to finish! Friendly and helpful staff!
6/28/2018
Gerald Y. VERIFIED CUSTOMER
Vehicle Make : Ford
Very professional attitude and excellent quality of work.
The status update was a nice service.
6/24/2018
Irene D. VERIFIED CUSTOMER
Vehicle Make : Ford
I thought the staff was very friendly and kept me informed of the progress being made on my car during the repair process which was very helpful. The service was good and the repair job looks great. Thank you!
6/22/2018
Cristobal D. VERIFIED CUSTOMER
Vehicle Make : Fiat
Excellent service and follow-up throughout the process. Kevin was outstanding.
6/20/2018
Robert S. VERIFIED CUSTOMER
Vehicle Make : Honda
Bob and his team did an outstanding job with our car!
6/8/2018
Terrance F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
So satisfied with the whole experience! The staff was very friendly and professional, explaining the details of how the car would be fixed and how they worked with my insurance. Great job on the repairs, car looks great!!
6/1/2018
Curtis S. VERIFIED CUSTOMER
Vehicle Make : Audi
My visit and service went exceptionally well. The receptionist greeted me with a warm and pleasant greeting and my tech, Kevin Horney did a very detailed observation so much so that I felt secure with the work I'd receive because of his thorough attention to detail.
4/23/2018
Maura M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very courteous and answered all our questions. We were impressed with their service
4/1/2018
Stephanie C. VERIFIED CUSTOMER
Vehicle Make : Kia
Brought my car in for a scratch repair and when I picked it up my inside was cleaned. My mats were all clean and vacuumed as well as my dash cleaned and air freshener was in. Very nice surprise. Staff did a great job of calling and keeping me updated.
3/27/2018
David M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Went well from the start to finish & everyone were very nice & knowldgable.
Thank U
3/22/2018
Jarett C. VERIFIED CUSTOMER
Vehicle Make : Ford
Robert and the crew have great attention to detail. The repair was flawless!!!