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Real Reviews from VERIFIED CUSTOMERS
Maria F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good and fast service
12/15/2018
Brittany N. VERIFIED CUSTOMER
Vehicle Make : Subaru
Very nice staff. Took great care of my car. The repair looks just like new. My mats were cleaned, car vacuumed and car washed. Thank you again for making the process painless.
12/15/2018
Julio O. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very professional especially Luis. They made me feel important
12/13/2018
Glen T. VERIFIED CUSTOMER
Vehicle Make : Ford
Everything was done in a timely fashion and even completed ahead of schedule. Staff was pleasant and helpful. I will be back if another situation arises.
12/13/2018
Mitch K. VERIFIED CUSTOMER
Vehicle Make : BMW
I used Farmer's insurance and that made the whole process extremely easy. Hope the same for other insurers. Also Enterprise rental is onsite and picking up the rental was also a seamless experience. The repair seems to be well done as well.
12/13/2018
Ricky C. VERIFIED CUSTOMER
Vehicle Make : Honda
I feel deceived by Fix Auto. When my wife picked up the car and Derrick walked around the car and showed her that everything was fixed and good to go. Unfortunately it was dark and she couldn’t see well. I noticed the next day that the car didn’t look right on the front drivers side. It wasn’t flush like it was on the other side. I went back to Fix Auto and Derrick said all of the guys were at lunch and could I bring my car back again the following day and they would fix it real quick. I went back AGAIN today and was told that it couldn’t be fixed. Apparently there was prior damage and the fender had been replaced. I have only owned the car for a few months and so not completely sure of its history. I never noticed that it didn’t match up properly before. My biggest problem is that if Fix Auto knew it couldn’t be repaired properly, why didn’t they divulge that information to start with? Looks very shady. I feel like they tried to slide it through for as little $$ as possible. I have never used an “approved body shop” because was always told that they have special deals with the insurance company. I tried it and looks like I got burned.... I’m taking the car into Leif’s AutoBody for a second opinion and will go from there. Not a happy customer right now. All of these unnecessary trips and time
12/11/2018
Amanda S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I appreciate the phone calls and the updates. Plus making sure to get everything so nicely done on my timeline with the shared concerns about the other parts of my car as well.
12/11/2018
Marlene H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Polite employees kept me informed about the process of repairing my car and securing a rental car. Thank you to Renee of Fix Auto and Kyle of Enterprise.
12/7/2018
Sofia V. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone really tentative, I got updates throughout the repair and the work was implacable. Great customer service!
12/7/2018
**** J. VERIFIED CUSTOMER
Vehicle Make : Subaru
Wonderful service and work. Timely communications as well thank you!
12/7/2018
Sophia Z. VERIFIED CUSTOMER
Vehicle Make : Subaru
Thank you for repairing my car in a timely manner.
12/7/2018
Suman K. VERIFIED CUSTOMER
Vehicle Make : BMW
Good job with the repairs and quality work.
12/3/2018
Mark G. VERIFIED CUSTOMER
Vehicle Make : Nissan
Still need to review the car in detail.
12/1/2018
Steve M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everybody was very nice and great to deal with. My truck was ready before the estimated time and when I went to pick it up it looked brand new, like they had detailed the whole thing. If I ever need any more work done I will definitely go back there
12/1/2018
Georgia L. VERIFIED CUSTOMER
Vehicle Make : Ford
They went above and beyond with my vehicle. I was throughly impressed by how fast they were. Also, was not expecting my car to be cleaned inside and out and extra stuff. The employees were very personable. I will definitely recommend Fix Auto to my friends and family. Thank you again for an amazing job. Georgia
11/30/2018
Steve P. VERIFIED CUSTOMER
Vehicle Make : Dodge
Marwan did a great job
11/30/2018
William F. VERIFIED CUSTOMER
Vehicle Make : Audi
Car restored to like new condition. Staff kept me appraised of progress courteous and helpful. Easy to work with. Vehicle deliver on time promised
11/29/2018
James S. VERIFIED CUSTOMER
Vehicle Make : Subaru
Good job
11/29/2018
Eyad H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Outstandung customer service!! Very friendly, kind and easy to deal with. I am very impressed with the service i recieved as i am very thankful i picked them to fix my car. Everyone has a great smile and attitude no matter what the problem is. I would love to point out Derrick and Grace for their superior customer service and how proffessional they both handled my issue. Thank you so very much for a great customer service, and I would highly recommend fix auto for all your car problems.
11/27/2018
E P. VERIFIED CUSTOMER
Vehicle Make : Jeep
From the start they were great! For sure went above and beyond for me. They did a great job and even were done ahead of schedule. Would recommend to anyone and everyone.
11/24/2018