We are extremely pleased with the overall quality of work done on our Mazda CX-30 by Craftsman Collision USA. We had wheel well and tire rid damage and drove the vehicle a week or more to ensure no problems occurred. The only thing we did not like, pandemic understood, was the additional one to two weeks longer than project time it took to complete repairs. It seems one vendor was relied upon, and that held the repair up. That does not sour our opinion of Craftsman. We would recommend Craftsman Collision USA to anyone in need of a terrific auto collision service! There is a remaining question that we intend to ask about when the Long Beach Representative calls us.
2/11/2021
Mark G. VERIFIED CUSTOMER
Vehicle Make : Ford
Great service from your staff!!!!!!!!!!!!
2/1/2021
Leon C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
You know you picked a good shop when it is ultra clean, and Craftsman is a perfect example of quality workmanship.
1/21/2021
Ana B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Excellent customer service
1/2/2021
Joseph K. VERIFIED CUSTOMER
Vehicle Make : Honda
Craftsman Collision - Good people who try to make sure that you know what is involved in the repair process of your auto and that you have a successful repair job at a fair price.
12/31/2020
Donshay T. VERIFIED CUSTOMER
Vehicle Make : Honda
My car was driving better than when I purchased off the car lot,do to Craftsman Collision
10/28/2020
Sharon S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Joshua, you did a beautiful job on my car. It looks like a new car and I really appreciate it. Thank you for handling this in a professional way. Have a great day!
10/1/2020
Paulette N. VERIFIED CUSTOMER
Vehicle Make : Audi
I absolutely love Josh and Claudia and how well they treat their customers. Their professional thoughtful kind and listen very carefully to concerns. I would recommend them and have, to my friends and family.
Paulette N
9/30/2020
Paloma P. VERIFIED CUSTOMER
Vehicle Make : Kia
Everyone I spoke to was super nice and made sure to keep me updated on the progress of my car. My car was done on the exact day they had estimated and my car looked brand new. I want to thank everyone at craftsman collision USA who helped make my experience great!
9/29/2020
Jane U. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Very efficient and services carried out as promised. Joshua **** was very helpful, polite, and professional. Really appreciate his excellent service.
9/9/2020
Louis H. VERIFIED CUSTOMER
Vehicle Make : Kia
From first contact to the final inspection, the Craftsman Collision team (especially Jason and Justin) were professional and thorough in all aspects of the process. This team excels in communication and I’d highly recommend their work. Our car looked wonderful!
8/28/2020
Lisa P. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I’ve already done your survey. Please remove me from further mailing
8/23/2020
Noah L. VERIFIED CUSTOMER
Vehicle Make : Honda
My car was destroyed and I had no idea how it was going to get fixed and look brand new again.
Claudia and Josh made the repair experience painless and delivered my car back to me looking brand new!
8/21/2020
Russ S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Well done.
8/15/2020
Charles K. VERIFIED CUSTOMER
Vehicle Make : GMC
The repair work was done quickly, completed shed of schedule and came out beautifully.
8/15/2020
Katherine T. VERIFIED CUSTOMER
Vehicle Make : Infiniti
I very much appreciated the professionalism shown to me by the entire staff especially Jason, Fernando and the very kind receptionist! They took such great care of my car and looked GREAT when I picked my car up! Thank you VERY MUCH Craftsman Collision!!
8/15/2020
Andrea H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
So glad we found Craftsman Collision! Always excellent service and workmanship!
8/11/2020
Loretta M. VERIFIED CUSTOMER
Vehicle Make : Dodge
Justin Stokes worked closely with my adjuster and went over and beyond what was necessary to returny vehicle to me. As good and in one situation to it's former state.
8/3/2020
Brian Conrad. VERIFIED CUSTOMER
Vehicle Make : Kia
I Loved the shop, My car looked great, and excellent customer service