Vernie was great. He kept me up to date with everything regarding the status of my car. The staff was very friendly and courteous.
3/13/2019
Bayron V. VERIFIED CUSTOMER
Vehicle Make : Mazda
Me gusta
3/10/2019
Jung W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good experience nice customer service
All staffs are very friendly
3/8/2019
Richard D. VERIFIED CUSTOMER
Vehicle Make : Ford
There was a 4 day delay in competition of the work but things do happen
3/7/2019
Jillian K. VERIFIED CUSTOMER
Vehicle Make : Audi
Everyone was very nice. Phone calls were returned promptly. Loved text message updates-very convenient. Willing to make the job perfect.
3/7/2019
Marie J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
We were told that our car would be READY ON FRIDAY March 1stat 500 pm.Therefore we turned in our rental car and proceeded toPacific Elite to pick up our car.It was not ready. MY HUSBAND W
AS TOLD to come in on MOnday March the 4th. When he got there he was told the part was not in and they would call him when it comes in. In the meanwhile, we have turn in our rental. MY car is not repaired.I have all the texts telling us the car was ready.
.
3/6/2019
Diego L. VERIFIED CUSTOMER
Vehicle Make : Dodge
Wish it could of been done in one shot; without any completion date changes. But overall good job.
3/5/2019
Joe P. VERIFIED CUSTOMER
Vehicle Make : Dodge
The truck looks great!
3/2/2019
Matthew G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent work, great communication during the whole process and everybody friendly and helpful!
3/1/2019
Craig H. VERIFIED CUSTOMER
Vehicle Make : Toyota
EVerything was amazing. Best customer service I’ve ever experienced. Thank you for doing a great job on the repair. I will always recommend!!!
3/1/2019
Kelly R. VERIFIED CUSTOMER
Vehicle Make : Toyota
I loved how clean my car was when I picked it up! You all were very helpful with the rental car pickup and return process as well
2/28/2019
Kim S. VERIFIED CUSTOMER
Vehicle Make : Honda
Vernie Salugao and the staff always did an exceptional job of keeping me updated on the status of my repairs. I am happy to refer my friends and family to Pacific Elite!
2/27/2019
John B. VERIFIED CUSTOMER
Vehicle Make : BMW
The text communication was fantastic. Everyday, I knew what to expect. And it was done exactly on time.
2/24/2019
Julie S. VERIFIED CUSTOMER
Vehicle Make : BMW
Done early and looks beautiful.
2/22/2019
Bonnie D. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I had no positive or negative experience, as no repairs were attempted.
2/22/2019
Mark A.. VERIFIED CUSTOMER
Vehicle Make : Kia
Not happy with my vehicle when returned.
2/21/2019
Helen K. VERIFIED CUSTOMER
Vehicle Make : Acura
Very satisfied. Very thorough and helpful. Always have been satisfied with the work they do.
2/19/2019
Sarah R. VERIFIED CUSTOMER
Vehicle Make : Ford
I really appreciated the attention to detail they put into fixing my car
2/17/2019
Jose M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
They did a great job on my truck. Thanks
2/15/2019
Steve D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I have scratches on my truck. I have scratches inside the cab. I had a bad experience and i really hope you guys can medigate the situation