I was very satisfied with the people and service. The repairs in general look great. I was disappointed my insurer only authorized an aftermarket wheel well liner as it did not fit and created a sloppy appearance. I was told when I called this in to my insurer that no aftermarket, no. Honda parts would be used. Now my service rep has to go back to my insurer to get authorization. For a li Ed that fits, and I h e. to return my car to finish repairs.
10/20/2012
Callie C. VERIFIED CUSTOMER
Vehicle Make : Dodge
The service was exceptional along with the work. I loved the technology that updated me. Thank you for everything.
10/19/2012
Sarah R. VERIFIED CUSTOMER
Vehicle Make : Toyota
I appreciated how I waskept informed of the progress of the repair of my car (photo, texts and calls). Even when I came back with a question about my air conditioning, the staff was very courteous and helpful. It was corrected and I was on my way in no time. I would recommend Henson's.
10/16/2012
Andrew K. VERIFIED CUSTOMER
Vehicle Make : Subaru
The repairs & the continuous updates were excellent. Henson's office was pleasant.
10/16/2012
William F. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
The bumper surface and the original car (metal surface) don't blend/smooth together well. Like the right side does.
10/13/2012
Donna S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everyone was helpful and did it with courtesy and a smile. Gina was very cheerful and helpful. She may have been "just doing her job" but, did it with joy. She must love her job. All the staff I met were friendly. I almost forgot to mention, the car looks great and works well. All "A"s for the staff.
10/5/2012
Nanette S. VERIFIED CUSTOMER
Vehicle Make : Infiniti
I am completely satisfied. My car looks beautiful, it was quick and efficient.
10/2/2012
Ellen H. VERIFIED CUSTOMER
Vehicle Make : Ford
Coming back to a very clean car was amazing - thank you so much for going the extra mile to wash and vacuum it!
11/30/-0001
Lea Ann. VERIFIED CUSTOMER
Vehicle Make : Lexus
Consistent, timely updates provided by professional polite staff was much appreciated! My car repair was done beautifully! The whole process was effortless. I give Fix Auto Escondido a 10 out of 10!!