They did a great job of keeping me informed about my car. They have always made sure I was completely happy with the repairs. Excellent job!
5/4/2018
Kelitia C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Awesome prompt service Brian and Donna treated me with excellence
5/3/2018
Jay J. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Ants kept me informed on the progress of the repair and I cannot tell the car was ever damaged
5/2/2018
Paul J. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great job well done
4/26/2018
Bobby C. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Ms Shonda was so professional, informative, caring and pleasant . From the first day we met her, she explained how she likes to keep her customer informed and reassured. She did so by calling and following up with a text message.A real joy to have met her, and to know that we received the kind of expert care our G wagon was given by ABRA Auto Body & Glass that we were expecting. Thank you ABRA Auto Body & Glass. Special thanks to Ms Shonda .
4/26/2018
Sharon S. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Continue the great customer service and support you give to the customer. FAVOR AMEN
4/25/2018
Pamela L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Job well done! Thanks
4/25/2018
Robert J. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great job
4/24/2018
Yourlanda W. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great service! Car looks excellent.
4/19/2018
Leonard F. VERIFIED CUSTOMER
Vehicle Make : Ford
Very good job in a timely manner.
4/18/2018
James A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Loved the daily text messages from Donna who kept me informed of the repair process each week day. Very thoughtful and professional! Much appreciated!!
4/18/2018
**** A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Job well done
4/18/2018
Jocelyn T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very good customer service!! I will recommend them to others.
4/17/2018
Kathleen T. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Keep using texting to up date customer..
4/8/2018
Elliot H. VERIFIED CUSTOMER
Vehicle Make : Ford
None
4/7/2018
Jane G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Just picked up last night but so far everything has been great,,shondra keep me updated on everything thru the whole while my vehicle was in the body shop ,,great experience once again with Abra.
4/7/2018
Shaunne B. VERIFIED CUSTOMER
Vehicle Make : Kia
the customer service was great
4/3/2018
Antonio R. VERIFIED CUSTOMER
Vehicle Make : Mercedes
The customer service provided by Abra was exceptional and nothing less than legendary! From the time I dropped my car off until I picked it up, Shonda, customer service manager, provided me with daily updates via text messages and live phone calls. On the day of pick-up, I ran into an issue of having transportation from the car rental facility to Abra. Not only did an Abra representative call Hertz on my behalf, but they also arranged for the General Manager to pick me up in his personal vehicle. This is by far the best example of legendary customer service afforded to me by any auto body shop. As a result of the customer service and the finished product, I will, not only choose this location for future services for my vehicle, but I will highly recommend it to other patrons! Job well done and keep up the extraordinary work!
Antonio D. Ryan
4/3/2018
Erick R. VERIFIED CUSTOMER
Vehicle Make : Dodge
Ovreally I was satisfied with the work and appreciate the job well done.... the only thing I did was my headlight.... you can tell one was either cleaned or put in new and the other one wasn't
4/2/2018
Troy L. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Shonda did a wonderful job communicating with me. She knew I was driving 100 miles out. I feel like if there was any confusion she probably would have reimburse me with gas and a hotel,I think she is more than qualified to make sure it was 100% customer satisfaction.