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Real Reviews from VERIFIED CUSTOMERS
Marjorie M. VERIFIED CUSTOMER
Vehicle Make : Kia
I found Beach Cities to be a excellent substitute from my former body shop in Mission Viejo. Everyone was courteous and knowledgable. I was very impressed by the above and beyond attention to detail that the company shows. Thank you Beach Cities. I’m now a fan!
8/10/2018
Burr V. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Great job at a fair price and on time They really go out of their way to help you
6/16/2018
Teri L. VERIFIED CUSTOMER
Vehicle Make : Nissan
Awesome you guys are awesome
3/1/2018
Gavin G. VERIFIED CUSTOMER
Vehicle Make : Honda
**** good job on the car, outstanding customer service. Above and beyond care. Will recommend you to everyone i know. Thank you all so much! :)
2/24/2018
Pj Q. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Nice personable people quality work
1/10/2018
Nani S. VERIFIED CUSTOMER
Vehicle Make : Ford
Very professional, informative. Excellent work. The owner dan is awesome! Thank you
1/3/2018
Steven S. VERIFIED CUSTOMER
Vehicle Make : Toyota
The owner was incredible & acomadating. My car looks beautiful!
12/3/2017
Ed C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great, friendly service. Quality work. Will recommend to friends for sure!
11/5/2017
Amelia R. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Beach Cities Auto Collision is a great local body shop. I was T-Boned while getting onto the freeway, and the other car damaged most of the passenger side of my car. Then I was tasked with calling insurance and finding a body shop. I was anxious to find a place that has experience with Mini Coopers (protective car owner right here!). I called John at Beach Cities Auto Collision, and he was so kind. I drove my car over within minutes of our call, and he walked me through the process. I told him a few things that the assessor didn't catch/I wanted to make sure I brought to his attention. He was caring - even though my nit-pickiness. I picked my car up after a week, and boy did it look pretty! They replaced everything with parts from Mini of Irvine, so the parts are authentic. They hand mixed my royal blue paint just right. (He did advise that with non-factory paint, I'll need to take the car to the hand wash car washes. No big deal - it's about the same price and it'd be the same thing no matter which shop I would have went to. He even said that they warranty their paint against defects.) John not only did what was "expected", but he also went above and beyond! I stressed how important the spacing of my hood was to me when we first met. He spent additional time above and beyond what the insurance company paid him in labor. This means a lot because my car looks unscathed. I'm a happy customer! Thank you BCAU and John for the hard work, energy, thoughtfulness, and care that you put into my vehicle. I was so sad to have been hit, but you all erased it like it never even happened!
10/12/2017
Kaufman.arnold Kaufman,marilyn. VERIFIED CUSTOMER
Vehicle Make : Land Rover
I was amazed at how professional JOHN (Manager) was. He thoroughly explained what had to be done, how the work would be accomplished and the car ready for me in one week as promised. Highly recommend using this company for collision repairs.
10/5/2017
Maura M. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
They even delivered my car
10/3/2017
Craig F. VERIFIED CUSTOMER
Vehicle Make : Dodge
Had an excellent experience. Thank you for service
9/23/2017
Peter &. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Very clean, neat and fast job done. Really appreciated. Pls keep the good job.
9/22/2017
Christine L. VERIFIED CUSTOMER
Vehicle Make : BMW
I was very impressed with the speed of the job start and also of the conclusion (a day early!). Even more important to me was the regular telephone notices I got from John as the job went along -- unusual and much appreciated.
9/11/2017
Russell H. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
We very much appreciated the email updates and Sara keeping us up to date on progress. The car looks great. Thank you!!
8/29/2017
Tiffany P. VERIFIED CUSTOMER
Vehicle Make : Lexus
John was so helpful through the entire process. The entire team was. I really appreciate everything they did for me and my car. So far so good! Thanks a million!
8/23/2017
Gary B. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Appreciated Danny's professionalism Thanks very much
8/20/2017
Bob D. VERIFIED CUSTOMER
Vehicle Make : Toyota
John Does an outstanding job! Great work and John is a great representative
8/15/2017
Rana R. VERIFIED CUSTOMER
Vehicle Make : BMW
THANK YOU BEACH CITIES!! YOU GUYS ARE THE BEST! you made my car repair experience a friendly and easy process (even through all of the complications that we could not control at the time.). Your service is unmatched and your commitment to communication and high quality service show greatly.
8/15/2017
Misty B. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Thanks for taking such great care of us!
8/15/2017