I am beyond satisfied with the customer service and efficiency. I was always informed of what was going on with my vehicle and it was repaired sooner than I expected! Olivia was always friendly when calling me and Kelly explained what all was being done before my vehicle was serviced and even went through what was repaired after everything was completed. I sincerely appreciate the time that was spendt on my vehicle and thank you all for fixing my car! It feels like a brand new car all over again. I really and truly appreciate you guys!
4/28/2018
Ryan Z. VERIFIED CUSTOMER
Vehicle Make : Ford
Offered a lot of additional help that I didn’t realize they would do - driving me out to pick up a rental car on short notice, offering to take my rental back to the dealer because I got short notice from insurance and couldn’t that day.
4/27/2018
Jennifer O. VERIFIED CUSTOMER
Vehicle Make : Jeep
The customer service made this experience so positive! Car repairs after accidents can be so stressful, and from every phone call checking in and constantly updating me, to the friendly and warm service and smiles, this is truly been one of the best customer service experiences in my 60 years so far. I did not meet the people who worked on my Jeep personally, but I know that getting into my sparkling clean vehicle, that they worked hard to make sure I was pleased and happy to be back in my own ride. I would come here for bodywork and highly recommend Abra to all my friends and family after my experience. (From all the smiling helpful people from the first walk around of my vehicle to the last phone call from the helpful smiling receptionist!) Many thanks to each and every one of you at Abra!
4/19/2018
Michael H. VERIFIED CUSTOMER
Vehicle Make : Pontiac
All of the people i had to deal with were outstanding! Amazing people!!
4/16/2018
Erin W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Wonderful people to work with!
4/14/2018
James M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Went back after got home and looked at repair more closely they politely looked at it and took it in back to touch up looked much better still might come back one more time noticed a little something black cars show everything. All an all completely satisfied with staff.
4/12/2018
Mira R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Extremely fast and courteous service! I was kept informed every step of the way and they came up with an option for me to pick up/return my rental after hours since I was out of town for work. They go above and beyond to satisfy customers...thank you!
4/8/2018
Christine H. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Excellent customer service and work.
3/31/2018
Christine H. VERIFIED CUSTOMER
Vehicle Make : Ford
Great service and communications throughout the process. Don, Andy and Olivia were fabulous to work with. Will return to them for any car service. Thank you for making this a seamless experience.
3/30/2018
Mathew T. VERIFIED CUSTOMER
Vehicle Make : Ford
the work for what I've seen before I went to work was great! looks good matches well and I hit my appreciate fixing the rust spot I was planning on fixing that sometime in the future even if it's a temporary fix still looks better for awhile! thank you all very much!
3/30/2018
Todd J. VERIFIED CUSTOMER
Vehicle Make : Nissan
Loved how fast things happened. And the great customer srrvice....everyone so friendly.
3/28/2018
Mindy R. VERIFIED CUSTOMER
Vehicle Make : Jeep
Excellent customer service. Made the whole experience easy!
Tony Necci
3/28/2018
David W. VERIFIED CUSTOMER
Vehicle Make : Honda
I was informed often on the repair progress. I was treated very well and I am completely satisfied.
3/28/2018
Dean A. VERIFIED CUSTOMER
Vehicle Make : Honda
The friendly service and quality of work exceeded my expectations. You definitely go the extra mile for your customers, much greater than the norm. Thank you for a job well done. It was truly a pleasure to work with you!
3/28/2018
Judy M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Thank you for cleaning the interior
Totally unexpected.
3/24/2018
Lisa W. VERIFIED CUSTOMER
Vehicle Make : BMW
Start to finish, from first person to last one I interfaced with, this organization gets it. This is just a well-run group that works extremely well together and clearly understands that customers are somewhat important! They treated me like I owned the company! Great people, exceptional knowledge of repairing a car, top-drawer quality and workmanship, and fun folks to work with. I am a big fan and would reco highly.
3/22/2018
Timothy J. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Beautiful results!!
3/10/2018
Debra H. VERIFIED CUSTOMER
Vehicle Make : Honda
Work done was excellent. I received updates daily. All the people were very friendly, thorough and professional.
3/8/2018
Kate M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Your team was excellent! Olivia was extremely helpful and friendly, and Don did a fantastic job with the repairs and was so friendly when I picked up the car! It was fast, and I really appreciated the updates. Also, the car was very clean when I picked it up. Thank you so much!