They were very customer service friendly and professional
12/8/2018
Charles C. VERIFIED CUSTOMER
Vehicle Make : Honda
I was more than pleased with the way you handled the
the repairs on my Honda. Thanks for a job well done
12/7/2018
John H. VERIFIED CUSTOMER
Vehicle Make : Toyota
The repair turned out great! However my car sat in the shop for many days before being fixed. We had an appointment for the car--so we felt this wasn't good.
12/7/2018
Shariah M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Easy process from beginning to end. Kind and professional staff. Great quality work.
12/6/2018
Connie F. VERIFIED CUSTOMER
Vehicle Make : Lexus
The finished the work one day early
12/1/2018
Winston R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Chris and crew did a great job and ahead of schedule! I will be back!
11/30/2018
David W. VERIFIED CUSTOMER
Vehicle Make : Ford
Chris Haynes was so nice and easy to reach. He kept me up to date on my car and made sure it was perfect. He made me feel like I was his top priority. Will definitely recommend Abra to my friends.
11/19/2018
Michael D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great work and customer service
11/19/2018
Granville M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Keep up the attitude that this auto I am repairing could be my own vehicle. Your customer service is outstanding. There are not many repair facilities that are recognized by USAA and your company is one of them. Thanks for doing a great job in the shortest time possible.
11/18/2018
Greg O. VERIFIED CUSTOMER
Vehicle Make : Honda
Dave and the front desk associates were amazing to work with.
11/9/2018
Diane W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Customer service was a little poor quality but they put my window in and replaced the trim with a part they were able to get quick.
11/8/2018
Brent C. VERIFIED CUSTOMER
Vehicle Make : Acura
Front desk personnel was rude. She had an attitude because I needed to drop off my vehicle s dsy early.
At one point I stopped getting text updating me on the progress of my vehicle which took longer than expected as a result of parts. Upon pickup the Assistant Manager apologized and explained
11/5/2018
Lisa W. VERIFIED CUSTOMER
Vehicle Make : GMC
Ashley and Chris at Collierville location went over and beyond to make sure I was completely satisfied . I have no complaints at all . I will definitely use Abra in the future without a doubt
10/31/2018
Pamela F. VERIFIED CUSTOMER
Vehicle Make : Lexus
Good morning! I sincerely appreciated the frequent updates, professionalism and courteous staff! I would highly recommend this establishment to ALL my family, friends and colleagues in the future!
10/24/2018
Jodie J. VERIFIED CUSTOMER
Vehicle Make : Nissan
I’m thankful for how helpful the workers were during this stressful time without my car. They are very competent. Keep up the good work!
10/23/2018
William C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The communication was great and they went the extra mile.
10/20/2018
Larry P. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great job. Looks new again
10/17/2018
William S. VERIFIED CUSTOMER
Vehicle Make : Ford
Ebony is a dedicated employee that is driven to provide customer satisfaction. She answered every question and made my ABRA experience fantastic.
10/14/2018
Randy W. VERIFIED CUSTOMER
Vehicle Make : Ford
The staff at Abra Collierville are great. I was impressed with the organization and cleanliness of the shop and lot. One main concern was that my truck would be protected while in for repair and also that the repair would be done in a manner to restore the fit and finish as it was... I was not disappointed.. Ashley is great! She is knowledgeable and pleasant to talk with. I retired from the service business years ago and the way she handled my job, was what I expected from my staff.. it was done right, on time and my vehicle was cleaned exceptionally well. It looked great when it was delivered back to me. I am very pleased with the entire process and staff at abra colliervile. A big thank you to Ashley for delivering 100% on her commitment to me and also the guys that worked on my truck.