Tyler was awesome! He gave us great updates but with such a positive attitude.
3/28/2019
Cassandra M. VERIFIED CUSTOMER
Vehicle Make : Honda
Well satisfied with the service
3/22/2019
James E. VERIFIED CUSTOMER
Vehicle Make : Toyota
Tyler was fabulous to work with! He kept us well informed of progress and made sure we were aware of everything taking place. I would not hesitate to return to this Abra location in the future, and will share my delight with others who ask about this experience.
3/22/2019
Russell F. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great experience! Friendly service! Thanks!
3/22/2019
David F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job
3/21/2019
John . VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Auto generated text messages do not always work or at least in my situation. The insurance policy was in my Mother and Fathers name. My Mother’s car was hit at Baptist seats Hospital while my Father was there a month ago. He never left there as he passed away just one week after someone hit my Mothers car in the parking lot there. This there has not been any changes yet to the insurance policy as far as the names. Now to the point. For a week and almost daily the text I received have been “ Hello John blah blah blah whatever the msg was about. But I am not John, John her husband died a month ago and I am her son who took my Mother to help her get her car repairs taking care of.
So you see why now these auto generated text messages from policy holder names do not always work.
Simcerely and sadly,
My Father Son,
Keith
3/20/2019
Carla M. VERIFIED CUSTOMER
Vehicle Make : Buick
Everything was great except I had to air my back passenger tire when I got home. It was at 24.
3/19/2019
Betty W. VERIFIED CUSTOMER
Vehicle Make : Honda
I appreciated being updated often. The repair work was very good,
3/17/2019
Alec M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Aaron was super at customer relations. He listened and followed through with his commitments! It was really good to be able to trust someone who actually does what they say they will do????
3/15/2019
Vinoth M. VERIFIED CUSTOMER
Vehicle Make : Honda
Great service
3/14/2019
Kipplin P. VERIFIED CUSTOMER
Vehicle Make : Honda
Great job car looks like it was never in a wreak
3/12/2019
Candice G. VERIFIED CUSTOMER
Vehicle Make : Honda
The work was completed quickly and the technicians were extremely helpful. The texting communication throughout the repair was wonderful! I will always take my vehicle to the Abra in Collierville, TN
3/10/2019
**** L. VERIFIED CUSTOMER
Vehicle Make : Dodge
Everything was excellent, very good communication, fast service!
3/9/2019
Leslie S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Outstanding customer service from reception to scheduling to initial estimate and through repairs. Check-in and check-out were both great. And I greatly appreciated the staff's support with getting my rental car and allowing me to drop off at the shop when I picked up my vehicle. Outstanding communications from my customer rep, Tyler. I knew exactly where my repairs were at all times. Repairs were timely and look great. Thanks for doing everything possible to make a difficult task as easy and user-friendly as possible!
3/8/2019
Michael S. VERIFIED CUSTOMER
Vehicle Make : Volvo
The Abra team was amazing as always. Not only did my car come out good as new, but I got regular updates on exactly what was happening, so I was never unsure of what was going on or how much longer my car would be worked on. Tyler was super friendly and helpful, and walked me through every step. He made sure I understood everything and answered any questions I had about the car or the warranty. I cannot thank Tyler and the rest of the team enough, they’re always so pleasant and made the process super easy and painless.
3/8/2019
Caley P. VERIFIED CUSTOMER
Vehicle Make : Toyota
I am extremely pleased with the service I received. Aaron was fantastic with everything he did to make sure my repairs were completed quickly (early even) and communicated with me so that I was in the know every step of the way. I didn't realize how thankful I would be for Aaron and the team that helped get my car back into pristine shape!
An extra hole and longer screw could have been used to stabilize the door mirror. It has 2 of 3 attachments installed. Not an OEM, but an adjustment could have been made.