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Real Reviews from VERIFIED CUSTOMERS
Myra W. VERIFIED CUSTOMER
Vehicle Make : Nissan
I hope that I don’t have another accident, but if I do I’ll bring my vehicle back.
3/5/2019
Deangelo H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Quick and paint work was amazing
3/1/2019
Stan Z. VERIFIED CUSTOMER
Vehicle Make : Toyota
All personnel were polite, competent, and efficient. Car was repaired in less than 2 days! Very good service.
2/28/2019
Kasey B. VERIFIED CUSTOMER
Vehicle Make : Fiat
The people are nice and Amy up front is the main reason I came because she was super helpful on the phone. The car looked decent when I picked it up but I immediately noticed the hatchback wasn’t straight like it had looked from the accident. I asked the manager to check it and after waiting a long time he looked at it. He apologized for the wait and took it back and adjusted it. I left and that evening when I went to leave work, the backup light didn’t work. I checked the paperwork and it was one of the things they replaced. I called the next morning and was told to bring it in for a ,hopefully, easy fix. So all in all, they are super nice and apologetic but they need to focus on the details before saying a car is finished. I feels like they’re just rushing to put things put back together and not paying enough attention to detail.
2/27/2019
Ann C. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Very knowledgeable, courteous, and professional. My car looks brand new!
2/16/2019
Dhiane M. VERIFIED CUSTOMER
Vehicle Make : Honda
The team worked together to make sure that all check points were met. It took a little longer than expected but they were very professional and my car seems back to pre accident status. Thank you.
2/14/2019
Mavis J. VERIFIED CUSTOMER
Vehicle Make : GMC
You’re team was awesome, Ms. Amy , Q and Anthony were outstanding and knowledgeable , all made me feel welcome! Will recommend
2/9/2019
Octavia W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everyone was very polite, well informed and appreciative for your business. It was a smooth and pleasant experience.
2/5/2019
James M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Terrific job.
2/4/2019
Warren G. VERIFIED CUSTOMER
Vehicle Make : Jeep
People were friendly and repairs well done
1/31/2019
Travis H. VERIFIED CUSTOMER
Vehicle Make : Ford
They kept well-informed about the repairing process and they did an amazing job. They made my car look like new
1/27/2019
Norris T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Your customer service was superb. Very surprised that I could leave the rental car with your company. Very nice service to ease an already stressful situation. The lady that handled our claim was exceedingly nice on the phone and in person. My advice is to continue to provide a service that is hard to find. That's GOOD CUSTOMER SERVICE!
1/21/2019
Cedric C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thank you!
1/19/2019
Tom K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Outstanding service from all involved. When they were finished my car looked like a newer model. I could Not be more pleased with Abra. Will recommend them highly.
1/16/2019
Dexter W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everything was excellent they kept me informed an had my vehicle ready in a couple of days great customer service
1/15/2019
Shiquira T. VERIFIED CUSTOMER
Vehicle Make : Nissan
No complaints at all. I appreciate everyone.
1/11/2019
Clay R. VERIFIED CUSTOMER
Vehicle Make : Toyota
You are very organized and do a great job of keeping me up-to-date on the progress of the repair. That was extremely helpful. Great job!
1/9/2019
Akshay P. VERIFIED CUSTOMER
Vehicle Make : Honda
Took one month to repair the car. Other things was good.
1/1/2019
Rodney P. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The team made sure to keep me updated on the status of my car throughout the service. My car looks as good as new and I couldn’t be more excited.
12/31/2018
Nikyta B. VERIFIED CUSTOMER
Vehicle Make : Audi
The customer service was outstanding. Everyone was very pleasant and helped me understand the process and procedure I was very happy with the team they’re a great asset to Abra. I received s call from enterprise and they stated the vehicle needed to be notated for an extra day I’ll bring that across Abra associates attention tomorrow I know they’ll take care of everything!
12/21/2018