Everyone was very helpful and explains everything in detail down to where I would understand I am thankful for that
5/3/2019
Caitlin S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Front desk woman was very sweet and accommodating!
5/2/2019
Randy B. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent and friendly front end staff, always kept me informed. Excellent body work.
5/1/2019
John V. VERIFIED CUSTOMER
Vehicle Make : BMW
Excelent work. High quality. Very fast
5/1/2019
Jill V. VERIFIED CUSTOMER
Vehicle Make : Nissan
They were polite, helpful and I got my car back in a timely manner
4/27/2019
Stephen S. VERIFIED CUSTOMER
Vehicle Make : Subaru
Everyone was extremely friendly and empathetic. Communication was timely and I am very happy with my experience.
4/27/2019
**** B. VERIFIED CUSTOMER
Vehicle Make : Buick
The work is IMPECCABLE! Thank you sho much for keeping me updated along the way. The accident was a horrible experience, but working with Abra, Geico and Enterprise made it feel like no inconvenience for me. Thank you Abra!
4/22/2019
Michael K. VERIFIED CUSTOMER
Vehicle Make : Nissan
Francesca was very helpful
4/20/2019
Paul R. VERIFIED CUSTOMER
Vehicle Make : Ford
Everybody did a wonderful job! Professional and friendly and always kept me informed of where the process stood. Thank you for such wonderful service.
4/18/2019
Krystan R. VERIFIED CUSTOMER
Vehicle Make : Toyota
You all are wonderful at keeping your customers updated and staying in contact with them. You did a great job as well! If I ever get rear ended or anything I will come back here. I’m very pleased! ????
4/18/2019
Jordan E. VERIFIED CUSTOMER
Vehicle Make : Dodge
I don’t even know where to begin. You guys were AWESOME!!! You kept me updated daily and my car was repaired quickly. The customer service was beyond amazing! Thank you for taking care of me!
4/16/2019
Matthew C. VERIFIED CUSTOMER
Vehicle Make : GMC
The entire Abra team in Thonton was exceptional, from the time the vehicle went in to when it was finished. The updates and responsiveness provided by front desk is unmatched. The work was completed in a timely manner, staff and insurance reps were receptive to concerns and the completed work looks great. A specific thanks to Francesca, Kim, Jeff, Bob (tech) & Anna are due for truly going above and beyond their duties. Francesca is an excellent CSR, everything she said she would do she did. Kim & Jeff are both great manager's, each took the time to make sure I was happy with the service & process. Though my direct interaction with Bob & Anna was minimal. Bob's reputation as a wonderful technician preceded him & his work reflected it, Anna I know played a role in our truck being worked on & delivered back to us in surprising time. Thank you guys!
4/15/2019
Kent S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Very good experience
4/11/2019
Andrew T. VERIFIED CUSTOMER
Vehicle Make : Toyota
surprised how friendly and helpful everyone was, kept me updated with the progress of the repairs, worked well with my insurance company car looked super nice when I picked it up, Hope I won't need to come back, but if I need work done again it will be at ABRA
4/7/2019
Sean B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very professional team. Professional and expedited service all with a smile.
4/7/2019
Comfort Master. VERIFIED CUSTOMER
Vehicle Make : Honda
Fit us in, even though there was a lot of accidents from a recent storm. Ours was a small repair, glad to have the car back, all went well
3/27/2019
Laurie R. VERIFIED CUSTOMER
Vehicle Make : Ford
Our car looks amazing. And would recommend your company to everyone. Thanks
3/26/2019
Amy T. VERIFIED CUSTOMER
Vehicle Make : GMC
Your work is terrible, slow and unprofessional. I'm extremely upset and frustrated with you and your service. My truck was at your shop for over 3 weeks for minor damage and its has more damage now then it had when I brought it in. My bed is scuffed and had a dent, missing plastic plugs in doors and my clear bra was removed and put back on which now has bubbles. (Which voided my installation warranty with that company)
3/24/2019
Lindsay R. VERIFIED CUSTOMER
Vehicle Make : Nissan
Geico was amazing to work with. On a scale **** to 10 it was an 11. I wasn’t driving my car when it was hit, a friend was, and the driver who hit him was great and reported it and geico was great in their response.
The process was so easy and my Geico reps were fantastic w customer service.
It actually makes me want to switch from usaa to geico.
I commend Geico on the great customer service. I don’t often write reviews
Good or bad but my experience deserved it.
It was by far much easier than expected.
Thanks to Andy Douglass and francehesca
3/23/2019
Ruben S. VERIFIED CUSTOMER
Vehicle Make : Nissan
I'm glad my car was in good hands with Abra, you did a great job. Thanks