Excellent very fast and courteous work very friendly staff
3/22/2017
Mark F. VERIFIED CUSTOMER
Vehicle Make : Toyota
So far everything seems great, thanks
3/18/2017
Deborah H. VERIFIED CUSTOMER
Vehicle Make : Dodge
There are a few things with the front bumper not fitting right that I did not notice until I got home. I will need to come back in. Otherwise very happy with the service.
3/17/2017
Tonya S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Awesome work; everyone was very professional and eager to make sure customer was satisfied.
3/15/2017
Jeffery T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Truck feels much tighter than expected after
An accident and repair. Very pleased so far
and glad that I chose to have the repair done
at a Toyota dealership
3/9/2017
Telena F. VERIFIED CUSTOMER
Vehicle Make : Ford
Very prompt & courteous
3/5/2017
Cynthia H. VERIFIED CUSTOMER
Vehicle Make : Toyota
My husband feels the front end needed aligned and that did not happen
3/5/2017
Mckenzie K. VERIFIED CUSTOMER
Vehicle Make : Kia
The communication wasnt amazing. I had to call and ask when my car was going to be finished because i never got a call. Original estamite was like 5 days and it took a little over a month. Girl at the desk were super nice though. But overall it was a little stressful. Sorry...
2/3/2017
Jeff M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Was promised work done at certain times, and when called they had no idea the parts were in the car, when it would be done, did not contact me to find any answers about the parts, did not keep me updated on car's progress, and the 4 hour job became a 2 day job solely due to their incompetence.
12/28/2016
Marissa B. VERIFIED CUSTOMER
Vehicle Make : Kia
Repair was supposed to take only 4 to 5 days then ended up being a month. I finally got my car back and it still has a scratch on the side mirror.
12/3/2016
Christina S. VERIFIED CUSTOMER
Vehicle Make : Toyota
I left the inside of my car a mess because I didn't think they would be I'm there since it was body work. When I picked up the car they had cleaned the whole inside. What a great surprise!! If I need collision service again I won't bring it that way
11/26/2016
Jose M. VERIFIED CUSTOMER
Vehicle Make : Kia
Id like to thank everyone there for making it so easy and for being so helpful and friendly,thanks again
Jose M
11/23/2016
Reese J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Periodic updates would have been nice since the repairs took 3 weeks after being told an estimate of **** week. Otherwise the process was great.
11/19/2016
Jacob P. VERIFIED CUSTOMER
Vehicle Make : Acura
There is no communication from your side regarding the work and give false information and wasting my time . I don't want to recommend your place anymore in future. If you need more opinion, call me back at ****-****-xxxx
11/17/2016
**** G. VERIFIED CUSTOMER
Vehicle Make : Toyota
The body shop made my truck look like new. Sure there were delays but the end result is what counts. Also the Body shop Manager helped by explaining things to me about the delays and one Insurance problem.
Job well done Toyota Team it shows that you take pride in the quality of work.
11/17/2016
Bibiana G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Communication was terrible
The work was not done right
My rental was not extended, even though I reminded them everyone I called.
Many times I was told everyone was in a meeting and they'd call me. No one ever called me back.
I was given different status updates if I called the same day within 10 minutes.
I was told the car was ready and it was being cleaned, the next day I was told they needed a part.
10/31/2016
Mark M. VERIFIED CUSTOMER
Vehicle Make : Dodge
Thank you for everything you have done great repair
10/7/2016
Carlos V. VERIFIED CUSTOMER
Vehicle Make : Dodge
Customer service was great. I will consider purchasing my next vehicle at CourtesyToyota. Thanks
Carlos V
10/6/2016
Ashton B. VERIFIED CUSTOMER
Vehicle Make : Toyota
The Toyota Collision Center has the most disrespectful and unprofessional employees I have ever dealt with. They managed to have my vehicle for a month, due to their inability to do their job. Ordering wrong parts, messing up the paint job TWICE, putting a door handle on CROOKED, putting a scratch in my car door, putting the trunk on crooked as well, and not to mention the had silver paint splattered on the hood of my white Corolla. Who delivers a car to a customer like that?! Unprofessionals, that's who. I will NOT be buying my next vehicle from Toyota due to the attitudes from the girls be hind the desk, and the lack of professional performance.
10/2/2016
Giselle B. VERIFIED CUSTOMER
Vehicle Make : Kia
Communication and timeliness can be improved. It took a month and a half to repair quarter panel. Had to call multiple times a week for updates.